Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
291,018
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AVG. MONTH
630
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    Kathleen from RI
    Review Received: March 28, 2023
    Was this review helpful?
    1 out of 1 people found this review helpful

    The insurer was timely and settled the claim fairly. Forms were available on line and were self explanatory.

    Trawick International policy: Safe Travels International excl US

    Hi
    filed two medical claims
    1. 23 February 2023, which I have not received a any type response after 4 weeks
    2 today 26 March 2023.

    I'm not happy with Trawick International as I still waiting for their response I'm really hope they give me a quick response.

    Regards,
    Federico

    Federico GERMAN from Uruguay
    Review Received: March 26, 2023
    Was this review helpful?
    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Turn around time for filed claim is too long

    Thomas from OH
    Review Received: March 25, 2023
    Was this review helpful?
    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Samuel from UT
    Review Received: March 21, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful

    I contacted Trawick International to make a claim for delays and for damaged luggage. They requested information. I provided that information twice and they claim to not have received it. I have given up and don't feel the purchase of the insurance is worth it with this company. I will not purchase coverage that is not functional in the future.

    Trawick International policy: Safe Travels First Class

    Purchasing insurance from Squaremouth was easy and informative - I like being able to compare price and policy in a very straightforward manner.
    I filed a claim with Trawick several weeks ago and to date have only received an automated email that they have received the claim so not sure how long to wait to follow up. I am hoping this is not going to take months to resolve.

    Jeffrey from NY
    Review Received: March 21, 2023
    Was this review helpful?
    9 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    My trip got canceled.
    And the support for the claim process has been less than adequate

    Anand from NY
    Review Received: March 18, 2023
    Was this review helpful?
    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I am waiting for a response from my claim.

    ROBERT from VA
    Review Received: March 16, 2023
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I sent claim forms twice. It appears you have not received it. I did not go on the trip. I injured my right knee and it got progressively worse. MRI revealed 2 ligament tears. It has taken time to obtain the MRI. and get appointment with Ortho. It was very hectic at Ortho visit that the Doc left before filling out the portion of the medical statement. I am trying to reach back to the provider but no return response. I have PT appt in April but will continue to persue physician.

    Leticia Metallo from CA
    Review Received: March 16, 2023
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    14 out of 15 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My claim has been filed and I am awaiting their response. I received a message that it was received and they had a large number of claims so it might take some time. I cannot judge how they have handled my claim until they do handle it.

    Cynthia from CA
    Review Received: March 12, 2023
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    6 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We filed a claim, received notification it had been received, and have not heard anything since. Zero communication.

    Stephen from WA
    Review Received: March 5, 2023
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    17 out of 17 people found this review helpful