Trawick International Travel Insurance Reviews

I was able to contact them while I was on my trip to ask about the limits for trip interruption since my airline canceled our return flight two times and we needed to get home as quickly as possible. When we arrived home, I called customer service to get help filing my claim. They have an online claims system but I was told to send in the form and supporting documentation by email. I received an automated receipt email the day after I sent in my claim. Now I'm just waiting and hoping for a prompt response.

I am confused. I filed a claim and am still not sure who is supposed to reimburse me. No one has contacted me after I filed a claim and attached medical paperwork and such. Is it Trawich or Squaremouth and how do I follow through? I am still waiting to be contacted or recieve a check for our cancelled trip.
So....until this is sewn up, I am just confused and out of money.
Hope this makes sense and that someone will actually help me.
Thank you

Back in April 2022 I had to cancel my trip do to illness.
After months of waiting and endless phone calls, I finally received my refund.
It was not a good experience.
Never again.

Not a simple process to file a claim. Filed through Nationwide as directed but that seemed counter intuitive when Trawick was our insurer.
Been a week now and no response or contact.

I DID NOT TAKE THE TRIP TO LONDON OCTOBER 16-21. IT WAS NECESSARY FOR ME TO CANCEL BECAUSE I HAD STAY HOME AND HAVE HIP SURGERY. I CALLED AND SENT INFORMATION BY EMAIL REGARDING THE CANCELLATION ON SEPTEMBER 23. 2023 TO
INFO@TRAYWICKINTERNATIONAL.COM
DID YOU RECEIVE THE INFORMATION? IF SO, WHEN CAN I EXPECT OUR REFUND OF $186.11?

VICTORIA AND JERRY HOUSER

filing the claim was confusing; limited the documents i could give, etc. i'm now waiting to hear back. i have ample additional proof; believe me, the last thing we wanted to do was make a claim but we both got covid and had no choice -- we couldn't go on the cruise. anyway, so far, i have found the various names/agents confusing, the paperwork confusing although i have receipts, cancellation invoice, doctor's reports, etc. but there was no space for more than one person but both my wife and i are covered in our policy but i could only submit paperwork about my covid and not my wife's. we'll see if my opinion changes when i hear back -- hopefully in a timely fashion.

They have not done anything yet

Submitted a claim. Received this response:
Thank you for utilizing CBPConnect to report your claim. The attached claim has been received electronically and logged in our database with the received date of this email and details attached and below.

Claim/Policy Number: 980877581-1124767
Member Name: Mitchell Freeman
Member E-mail Address: lfreeman61@yahoo.com
Total Number of Attachments: 5

We are currently experiencing an extremely high volume of claims. Claims are reviewed in the order in which they are received. To avoid unnecessary delays, please review your claim documents to ensure all required documents have been submitted. If additional information is required in order to complete our review, we will contact you at the email address above. If you have more documentation to submit, please send to eclaims1@cbpinsure.com and be sure to also include all of the claim/claimant information above.

Please note, online claim status is not immediately available for registered users of CBPConnect because of current claim volumes. We are working diligently to process claims as quickly as possible and regret any undue concern you may experience in the delay of the processing of your claim.

We appreciate your patience and cooperation.

Sincerely,

Co-Ordinated Benefit Plans, a subsidiary of One80 Intermediaries

W: www.One80Intermediaries.com
www.cbpinsure.com
https://cbpconnect.com