Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
A little slow but claim amount matched our actual added expenses
Slow and poor if not zero communications. I wonder who the customer is here, this company could use a customer service class. I'm literally speechless on how bad we were treated.
Wow, terrible insurance experience, in the end they sent is a check for the claim we made, we can only assume all is good and they agreed because we have heard nothing from them in more than 2 months.
The submission process was easy and I got a check in the mail a few weeks later for the correct amount.
I have heard nothing back from Trawick regarding my claim.
Really easy to purchase online. Offered exactly what we needed to cover us for a Transatlantic cruise.
Now, after a 7 day baggage delay, we file a claim....a week ago. We could not talk to a person and had to file the claim with a third party. It's only been a week, but no acknowledgement of the claim or any follow up on their part. A bit disappointing.
If they do meet their obligation and pay for my baggage delay per their policy, we will be happy and do business with SquareMouth again.
it took a long time to get a negative response
I filled my claim in May and I'm still waiting for resolution. Several phone calls and emails without resolution. I don't seem to hear from them until after I call to find out mt status. It's been about four months.
Squaremouth was great to work with and efficient. We just hope Trawick will be great and refund our money because my husband had emergency back surgery.
you were there when we needed you.
I have yet to receive any confirmation or correspondence from Trawick concerning my claim made 6 weeks ago