Trawick International Travel Insurance Reviews

I’d like to know when the claim will be complete.

I was able to get in contact with someone when I called with a claims question and didn't have to wait too long on hold. However, I submitted my claim 2 weeks ago and still have not had any communication about it. I assume it went through and they are working on it but it would be nice to get some confirmation of that. The online claims form submission was a little bit of a hassle but overall not too bad.

There has been no feedback on my claim statud

We were unable to go on the trip due to a back injury. I have filed a claim and provided a ridiculous amount of paperwork but I can’t seem to get a response as to when the claim will be paid.

I'm waiting to see how Trawick handles our claim. On route to Dallas our flight was diverted to Houston. We then missed our connecting flight to Shanghai. American Airlines couldn't get us there until 3 days later thus we lost 3 days of our trip.

Still Waiting for a resolution

The company was quick to take my money to issue the policy, but as I'm making a claim, it's been a week and I've heard nothing back. Would be nice to have the same level of service in responding to a claim as they have when taking your money.

Avoid Trawick International insurance. We had a 24 hour delay leaving JFK due to a Delta mechanical issue, and we missed the first night of our Airbnb in Barcelona. Simple claim for 1 night missed stay, right? Filed the claim on December 3, 2024 and FINALLY received a check on May 12, 2025 - 5-1/2 months later. When I could no longer get Trawick to answer their phones, I ended up getting Squaremouth's Zero Complaint Team to help with the claim, and even with their help, it took over 2 additional months for resolution/payment. This was the first time I have actually filed a claim for travel insurance and I can't believe how long it took. Squaremouth acknowledged that they know there is a problem with the claim handling by Trawick and yet they continue to sell their policies. I wish there was an option for zero stars, because I think it would more accurately reflect my claim.

Trip cancellation claim filed March 3, 2025. No apparent activity on processing claim until May 27, 2025 despite assurances that it would take only 4-6 weeks; when that passed, was told 60 days. When that passed, was told it would be "expedited" and to allow another 20 business days. Then received request for more documentation and was told it would be another 20 business days.

Very happy with my overall experience with Trawick. Unfortunately we ended up needing to make a cancelation claim due to a health issue experienced by a member of the traveling party before we eve left and while it did take 2 months, I was reimbursed for the portion of our trip that was not credited by the providers I booked with.