Trawick International Travel Insurance Reviews

Waiting for answer all you say is your very busy

Customer service personnel were very friendly and responsive in providing electronic information needed to file claim; however, there has been no communication since submitting the "Medical Reasons" claim on July 31, 2022 except that claims were being processed in the order in which they were received and processing could take 45-60 days.

My husband was diagnosed with Stage IV lung cancer on July 20, 2022, (one month from scheduled date of departure, August 23, 2022) and was prohibited from travel by his physician. Required documentation was completed by physician and submitted with the claim. A timely resolution to this claim would be very helpful since we are dealing with this unexpected life changing diagnosis.

Thank you for reaching out to your valued customers.

So far ok since I sent in the claim, been told it takes 60 days for claims to be reviewed.

Impossible to reach a live person or file a claim on the website. I finally was able to send an email with receipts and got a response that they are extremely busy and I should wait to hear from them. Not even sure if it went to the right company. Very difficult to ascertain who the insurer is. Please send me contact info so I can file properly

Had to cancel my trip due to medical reasons. Filing a claim with Trawick was very easy and customer service was excellent. They help me thru the process

I filed an electronic claim 2 weeks ago. There is no record of it. The chat person states they can’t help with claims.

I was able to speak with a representative of Trawick about timing of filing a claim when we were unable to return as planned and were delayed in Nashville due to my friend's sickness.
I submitted a claim by mail on August 29th and plan to call and confirm receipt soon.

A claim is in progress. 15 days are needed. Waiting to hear from Trawick.

Terrible service no updates horrible customer service long wait for answers still don’t have any answer.agent told me 60 days for an answer no email about status no corespondents All around horrible customer service my next move will be on social media if I don’t get an answer soon