Trawick International Travel Insurance Reviews

My wife's brother passed away unexpectedly the day we were to leave on our trip. I completed the claim and mailed it yesterday.

Tour provider cancelled trip because they were concerned that a change in my medical treatment put me at too great of a risk for deep jungle trekking. But they won't reimburse me for the non-refundable portion, even though the insurance was supposed to cover both preexisting conditions and tour cancellations.

Still waiting for my claim to be processed. My wife was injured in an accident in Spain requiring immediate return to the USA and surgery. I filed my claim in September, but am still waiting for it to be processed.

My Travel plans were cancelled due to unexpected events. We filed a claim but have not heard anything.
Thanks

It's been a hassle to try and get our claims filed. They take forever to answer the phone, claim they are short staffed, and then tell me that our claim is being reviewed and will be determined within 4 weeks. . . it's been 6, the trip we were going to take has come and gone and now I'm wondering if I will ever get the insurance money. Would I ever purchase insurance from Squaremouth or Trawick International again? Absolutely not. Would I ever let friends or family purchase insurance from Squaremouth or Trawick? ABSOLUTELY POSITIVELY NOT. Poor customer service and poor communication.

It's been a hassle to try and get our claims filed. They take forever to answer the phone, claim they are short staffed, and then tell me that our claim is being reviewed and will be determined within 4 weeks. . . it's been 6, the trip we were going to take has come and gone and now I'm wondering if I will ever get the insurance money. Would I ever purchase insurance from Squaremouth or Trawick International again? Absolutely not. Would I ever let friends or family purchase insurance from Squaremouth or Trawick? ABSOLUTELY POSITIVELY NOT. Poor customer service and poor communication.

We have filed a claim (as our flight was canceled and we were unable to get to our cruise). We received an auto email response back that said it would take 15 business days before we here anything. So we are just waiting to hear back and hoping we will receive the payment we should receive.

I sanded my claim to Trawick and still have no any answer from them,neither call.Very disappointed

It took three days of trying to contact Trawick International customer service in order to get the information that I needed to file my claim. After the third day the customer rep. was very friendly and was able to help me.