Trawick International Travel Insurance Reviews

I did file a claim (mailed in on 3/16/19) , I still have not heard ONE thing from the company. I called the claims dept. a week ago , and all I got was : 1) they did get it , and 2) it is being reviewed. I didn't even get an e-mail or call from them. VERY DISAPPOINTED

Unfortunately I had to cancel my trip due to medical issues. I submitted my claim and within 3 weeks I was advised that my claim was approved.

I have explained this to Jorge (?) by phone Mar 30 after I received an email from Squaremouth as a followup survey.. To minimize description of my experience, I have been working on getting my claims processed for a long time. I had given up the whole thing as loss of all claims, fee paid ($110), etc. They told me there was nothing in the system, they received none of my queries or responses to them by Virtr (sp) which they said I had to use, and then.just ignored the many attempts I made to correspond, send info, etc.

Jorge was very helpful to me and made me believe I could have my claims looked at and processed. He said I should have just contacted Squaremouth, and not Trawick. At the time I was making contacts with you, this is what information I had (attached). Trawick gave me a member number and told me to call GBG Assist. They replied that they would forward the claims to be processed. After many emails and contacts, they told me they could find no claims in the system and they gave no further communication (after weeks of many attempts on my part). I was routed through their Customer Support, etc. but to no avail.

As directed by Jorge, I am now going to send my claims to Squaremouth on Monday when I can contact Claims Filing.. I do hope there will be some response and this can be resolved.

I filed a claim yesterday due to trip interruption. I am not certain how this claim will be handled, therefore, can't give adequate feedback until I get a response from the carrier,

I am still waiting to hear back from my claim, getting very disappointed with this company. Their customer service is only available business hours.

Just mailed claim yesterday, so my ratings above were forced. I'll be better prepared to comment after my claim has been processed.

Walking fordert additional paperwork Form travelagent.Idid Not Go in trip do to a skiingaccident

Mailed claim form 2/23/19.

We were delayed going home in Milan, Italy and as a result had to spend and unplanned night in NYC, incurring some unanticipated expenses. I am currently trying to recover those expenses and it is a difficult and time consuming process. I am planning another trip abroad in 2020 and will consider using another company for trip insurance.

I haven’t made a final judgment. Their 3rd party reps make it very difficult to file a simple claim for medical needs that cost less than $100