Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
289,902
Calendar icon
AVG. MONTH
386
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Journey

    Easy to obtain insurance, no issues

    Cathy from TX
    Review Received: September 17, 2022
    Was this review helpful?
    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Easy to attain travel insurance with excellent coverage for reasonable price

    Jesus from CA
    Review Received: September 17, 2022
    Was this review helpful?
    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Reasonable cost and good customer service

    Dan from KY
    Review Received: September 16, 2022
    Was this review helpful?
    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Had to cancel my trip due to medical reasons. Filing a claim with Trawick was very easy and customer service was excellent. They help me thru the process

    Renuka from FL
    Review Received: September 16, 2022
    Was this review helpful?
    7 out of 8 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I filed an electronic claim 2 weeks ago. There is no record of it. The chat person states they can’t help with claims.

    RuthAnn from UT
    Review Received: September 15, 2022
    Was this review helpful?
    12 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was able to speak with a representative of Trawick about timing of filing a claim when we were unable to return as planned and were delayed in Nashville due to my friend's sickness.
    I submitted a claim by mail on August 29th and plan to call and confirm receipt soon.

    Denise from MD
    Review Received: September 13, 2022
    Was this review helpful?
    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels USA Cost Saver

    A claim is in progress. 15 days are needed. Waiting to hear from Trawick.

    Bala from ON
    Review Received: September 13, 2022
    Was this review helpful?
    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I am not sure what to think of travel insurance as I read about people being denied claims due to difficulties of having the documents the insurance company says they have to have. I am glad That use of the insurance was not needed. I think travel insurance is too expensive for people who are not wealthy as I believe travel insurance is easily paid out to rich people and not paid out for people who who are not wealthy. Insurance industry image is not good.

    Robert from NC
    Review Received: September 13, 2022
    Was this review helpful?
    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have never purchased travel insurance before and was a bit nervous about doing it. After COVID, it seemed a necessary item to have and it gave me great peace of mind. The process of comparing policies and selecting one was easy. I contacted Trawick with some questions and they answered them quickly and clearly.

    Linda from WA
    Review Received: September 12, 2022
    Was this review helpful?
    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Terrible service no updates horrible customer service long wait for answers still don’t have any answer.agent told me 60 days for an answer no email about status no corespondents All around horrible customer service my next move will be on social media if I don’t get an answer soon

    Thomas from NY
    Review Received: September 11, 2022
    Was this review helpful?
    15 out of 15 people found this review helpful