Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I had one question about coverage; quickly got to a representative and she answered. Very satisfied.
Good value, and customer service has been really helpful to answer all questions regarding the policy chosen which helped with that decision process.
Fortunately, I did not need to use the insurance. Trip occurred as planned!
I filed a claim as soon as I got home because I missed the entire festival I was traveling for due to COVID. I haven't heard anything about the status of my claim (beyond the confirmation email I got when I filed). There's no information about it on the customer portal.
Had a flawless experience. Due to a mistake on my part I needed to extend the trip insurance 1 day and it was handled easily.
Spoke to Rusty to clarify how to proceed and she was very helpful.
Trawick International was a quick and easy way to get travelers insurance. Everyone was so knowledgeable and the plan was very affordable!
Haven't heard back on my claim submission.
They said to expect to wait a long time for my claim to be reviewed. Not good service!
Not particularly responsive from a timeliness perspective to processing claims. Told
me could be 60+ days before my claim is processed. Web submission form for the claim did not function properly and only captured and submitted the first line of the expenses expanding table, and caused me to incur additional work to correct.
We made our trip as planned, so did not need to make a claim. I appreciate that you have followed up to ask about the trip.