Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
288,778
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AVG. MONTH
21
Total Reviews
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SINCE 2012
3,728
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,728 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2133
  • 4
    700
  • 3
    402
  • 2
    160
  • 1
    305
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  • Trawick International policy: Safe Travels Armor

    Excellent assistance when I was setting up the policy. Great advice provided. Great company to work with.

    Michele from SC
    Review Received: November 13, 2024
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Protect

    We bought but didn't need it.

    James from CA
    Review Received: November 12, 2024
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My trip cancellation claim was handled on a very timely and efficient basis. I would recommend using Trawick.

    Nancy from DE
    Review Received: November 8, 2024
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    During the trip from Oct 13 to Oct 29 in Spain. My partner, Claude yuan ping Lee , did sick pretty bad and sent to emergency room for treatment. This event happened several issues,
    1. We can not speak their language, so our tour guide accompanied all the time did translation. She charge 6 hours service for 300 euros.
    2. Taxi to and from hotel to hospital total 30 euros.
    3. Emergency room did not ask us to pay only gave us a registration sheet and request send proof of insurance to their authority.

    All the above situation had been reported to your office together with receipts and all the documents.
    Please process accordingly and reimburse fees paid as well as the hospital charge. Thanks

    Rosy Kizer
    12718 Oak Plaza Dr
    Cypress, Tx 77429
    832-382-9430
    mrsrosykizer@gmail.com

    Rosy from TX
    Review Received: November 8, 2024
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    3 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Protect

    It was very challenging to file a claim. I purchased travel insurance for 4 people/travellers. One of them (my sister) was unable to travel because of medical emergency of her husband. I had to send an e mail to find the site for filing a claim. I am still waiting for the resolution of my claim.

    Thank you.
    Placido H. Canta

    Placido from CA
    Review Received: November 6, 2024
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I will not select Trawick for travel insurance anymore. I tried to file a claim from abroad and when I was back home. The website wouldn't let me register my policy. I had to call their 800 number but they couldn't straighten it out. So they sent me an Adobe form that I now need to print and then mail in my claims forms.

    Luckily I had a secondary policy with Clement Hermando and with their mobile app it took me 2 minutes to file the claims electornically.

    Emanuel from PA
    Review Received: November 4, 2024
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    9 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I am so very grateful that I am able to get a very reasonable travel insurance for medical emergencies without getting full travel insurance. Since I book my own trips and places, I can easily cancel those so full coverage is not needed.
    My husband's name was misspelled on our first policy and after contacting customer service, it was quickly fixed.
    Thanks so much!

    Julie from CA
    Review Received: November 3, 2024
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I feel confident Trawick would help and if I made a claim they would pay.

    Susan from TX
    Review Received: November 3, 2024
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    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Armor

    We are currently stuck in Nagasaki Japan, as of Oct 30, it has been 28 days, We are in the Nagasaki Harbor medical center, we where cleared to travel back home 2 weeks ago, we where first told we would be traveling back to CA by air Ambulance, then it changed to commercial with assisted medical with 2 nurses, then back to AA and then back to commercial, this has happen a number of time, and I have lost count, as of Oct 28 we are trying to setup a commercial stretcher flying, but are now being told you will not cover the flight and will have to pay out of pocket if the Airline approves it.

    We want to go home, the hospital wants us to go home, we have been talking to On Call who from what I understand is the middle person is all this.

    We want help and we got the insurance so we would have piece of mind in case something happened. But now everyone is saying there is nothing they do to get us home.

    feel free to call my at
    209-996-4987 currently Japan time
    or email at webparking@hotmail.com

    Steven from CA
    Review Received: October 31, 2024
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    17 out of 17 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Due to my wife’s fall and medical care we had to file a claim. Every medical expenses abroad was reimbursed at the end but in 3 different checks and without a clear explanation of what the checks corresponded to. In the end it all added up and relatively fast.

    Didier from TX
    Review Received: October 28, 2024
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    9 out of 9 people found this review helpful