Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Very helpful when I had to change my travel dates the day before!
It was ok
After submitting my claim there was no contact from the insurance company other then the acknowledgement that a claim was filled.
After about 3-1/2 weeks I called and was told the check was in the mail. An email keeping me informed as to the status of the claim would have been nice.
The Squaremouth customer service rep was fine, the policy chosen was not.
I would give a zero rating if I had this option. Trawick did not reach out and is hard to get a hold of for my claim which I processed and sent. Never received an answer
Would have liked to have seen the detailed breakdown of what and why we were refunded prior to check distribution - I am not 100% confident that we got what I expected and I couldnt tell.
It's been really slow to get response I asked for further information about the claim and have been waiting on a response for over a week and have heard nothing. Just want an explanation of why the amount was settled on and if that was the correct determination.
I found it difficult to find a way to access telephone numbers to ask for support.
Questions answered well.
Felt plan provided well if I had any issues & info provided on way to contact while on trip.
Decided against filing a claim. I didn’t have the documentation to carry it further. It was sickness related, and at the time I was too sick to collect supporting documentation.