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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,888
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AVG. MONTH
375
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Voyager

    It is very difficult to get in touch with them. They only do the form online. You give them what they want and some how they need something else. When I explained that they had it all and resent it, I received another email asking the exact same question.

    William from MA
    Review Received: April 1, 2023
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    8 out of 8 people found this review helpful

    Review Updated: 05/03/2023

    It was difficult at the being to do it all online. I had a problem saving my input. Once all of the material was finally completed and sent in, the time getting your payment was fairly quick.

    Trawick International policy: Safe Travels Voyager

    Easy to use and compare policies. That was the most important feature

    Andrew from WI
    Review Received: April 1, 2023
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I knew exactly what I was purchasing and was hoping that I would not have the need to use any of the benefits.

    Chateram from FL
    Review Received: March 29, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had to cancel our trip due to my grandmother's unexpected passing. I am still in process of receiving the money back.

    April Lynn from VA
    Review Received: March 28, 2023
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Kathleen from RI
    Review Received: March 28, 2023
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    1 out of 1 people found this review helpful

    The insurer was timely and settled the claim fairly. Forms were available on line and were self explanatory.

    Trawick International policy: Safe Travels Voyager

    Good service and Easy to get information.

    GE from MA
    Review Received: March 28, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    They've sent me claim materials.

    Elizabeth from MI
    Review Received: March 28, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Hi
    filed two medical claims
    1. 23 February 2023, which I have not received a any type response after 4 weeks
    2 today 26 March 2023.

    I'm not happy with Trawick International as I still waiting for their response I'm really hope they give me a quick response.

    Regards,
    Federico

    Federico GERMAN from Uruguay
    Review Received: March 26, 2023
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Policy was very helpful, customer service answered my questions, and we were very happy to have this comprehensive insurance.

    Jennifer from NM
    Review Received: March 25, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Turn around time for filed claim is too long

    Thomas from OH
    Review Received: March 25, 2023
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    4 out of 4 people found this review helpful