Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
It is very difficult to get in touch with them. They only do the form online. You give them what they want and some how they need something else. When I explained that they had it all and resent it, I received another email asking the exact same question.
Review Updated: 05/03/2023
It was difficult at the being to do it all online. I had a problem saving my input. Once all of the material was finally completed and sent in, the time getting your payment was fairly quick.
Easy to use and compare policies. That was the most important feature
I knew exactly what I was purchasing and was hoping that I would not have the need to use any of the benefits.
I had to cancel our trip due to my grandmother's unexpected passing. I am still in process of receiving the money back.
The insurer was timely and settled the claim fairly. Forms were available on line and were self explanatory.
Good service and Easy to get information.
They've sent me claim materials.
Hi
filed two medical claims
1. 23 February 2023, which I have not received a any type response after 4 weeks
2 today 26 March 2023.
I'm not happy with Trawick International as I still waiting for their response I'm really hope they give me a quick response.
Regards,
Federico
Policy was very helpful, customer service answered my questions, and we were very happy to have this comprehensive insurance.
Turn around time for filed claim is too long