Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,902
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AVG. MONTH
386
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Journey

    Claim is still outstanding after 6 weeks. Trawick claims hurricane Ian has delayed claims processing and it may be 12 to 15 weeks from claim date. Seems excessive.

    Calvin from MI
    Review Received: November 12, 2022
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    6 out of 6 people found this review helpful

    Review Updated: 12/10/2022

    Claim was paid complete and fairly easily. There was some delay to get the check but insurance company was busy with hurricane season.

    Trawick International policy: Safe Travels Explorer

    Just prior to departure, our travel agent said we would have to have in-hand proof of coverage, including certificate, card, etc. One email to the company and within 5 minutes ALL the requested documents were sent to me. Nice! Alleviated that stressor quickly.

    WELDON from TX
    Review Received: November 11, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Our trip was good and safe. Thank you for the insurance. We didn’t have to worry before we got to the trip.

    Mu from WA
    Review Received: November 10, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I just tried to open a claim and called several numbers, but everything went back to go on line. I tried and it was off line. I did not receive any help at all. This is going to be a very long and frustrating process. Without any help. I will appreciate any help.
    Thanks
    Brenda Trahan
    982022961

    brenda from LA
    Review Received: November 9, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Poor communications. Dates were incorrect on policy.

    Kathryn from NC
    Review Received: November 8, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy to get policy

    Leah from FL
    Review Received: November 7, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    the policy that I purchased from Trawick International covered a gap in my previous travel insurance. This policy was reasonably priced and provided assurance that my insurance needs were covered.

    David from KY
    Review Received: November 6, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Very easy to sign up and questions I had were answered promptly.

    Ann from NH
    Review Received: November 6, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    help in finding a local doctor was appreciated.

    george from MA
    Review Received: November 6, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Contracted Covid in Vietnam. Trawick was unable to give me a referral to a local physician.

    Disappointed in from AZ
    Review Received: November 6, 2022
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    3 out of 3 people found this review helpful