Compare WorldTrips Plans in Just A Few Simple Steps
WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Just liked the peace of mind having the policy.
Hello Gayle. Thank you for leaving us a review. We are glad that you had a positive experience with us and that you felt peace of mind while travelling. Thank you for choosing WorldTrips!
I tried to reach you get help no one seem to know who you were I got passed from hand to hand with no help
Hello Kathleen. We are sorry to hear that you had a negative experience with us. You can contact our customer service support for 24/7 assistance while travelling at 1-800-605-2282. If you feel inclined, please send us an email at reviews@worldtrips.com with a reference to this review, and our service team will get in contact with you. Thank you.
The claims process was a little frustrating due to slow email communication. I had to call so many phone numbers and email WorldTrips just to get the correct email for claims. It was inconvenient to be calling long distance while still traveling. I did eventually get reimbursed for my medical expenses after approx 6 weeks and a number of back and forth emails. I was surprised to receive the reimbursement check since I did not get an email confirming that reimbursement was in process and approved. The lack of status update was frustrating but I was glad to receive the check.
forms on line were difficult to access and very tedious to complete
Hello Arnold. We are sorry to hear that you had a difficult time with accessing and completing forms. Your feedback is important to us. If you feel inclined, please email us at reviews@worldtrips.com with a reference to this review, and any suggestions for how we could improve your experience. Thank you.
I called once to clarify our coverage and the rep was so nice and informative. Thanks!
Hello Nancy. Thank you for leaving a review. It is great to hear that you had a positive and helpful experience with our customer service. Thank you for choosing WorldTrips!
Wold Trips is great. They/are very easy to deal with and flexible about changing trip dates and trips without any financial penalty, even trip to was cancelled by a travel coordinator a t the last minute.
Hello Vivian. Thank you for taking the time to leave your feedback. We are thrilled that you had a great experience with us, and were able to get the help you needed with your trip dates changing. Thank you for choosing WorldTrips!
My flight back home from Israel to USA was cancelled.
Hello Orit. Thank you for leaving a review. We are glad you had a positive experience with us. We are curious to hear if there is anything we could have done to improve your experience and earn a 5-star rating. If you feel inclined, please email us at reviews@worldtrips.com with a reference to this review and any suggestions you may have. Thank you for choosing WorldTrips!
Just great :-)
My husband needed surgery and we couldn't go to the trip.
Hello Judy. Thank you for taking the time to leave a review! We are happy to hear that you received the assistance you were looking for. We hope your husband has a smooth recovery from his surgery. We look forward to seeing where your next journey takes you. Thank you for choosing WorldTrips!
Biggest problem was the bait-and-switch on the medical coverage. As advertised, it claimed to offer $250K in primary medical coverage. When the policy actually issued, the medical dropped to $50K with the claim that the reduced amount was all that was available to me as a New Hampshire resident.
After some complaints to both the carrier customer service and Squaremouth, they finally agreed to honor the original $250K, but the whole thing left a very sour taste in my mouth and real uncertainty about using Squaremouth for insurance purchases in the future.
Hello and thank you for your feedback. We are sorry to hear that you did not have the best experience with us. It is great to hear that our team worked with you to come to a mutual agreement. If you have any further questions, feel free to reach out. Our team will be happy to assist you. Thank you!
Because we were fortunate in avoiding the need to file a claim, all we can say is personnel we interacted to understand the policy and for purchasing it were very good to deal with. We'll certainly keep you guys in mind going forward.
Thanks
Hello Donna. Thank you for taking the time to leave a review! We are happy to hear that you received the assistance you were looking for. If you happen to have any further questions, please feel free to reach out. Someone on our team will be happy to assist you. We look forward to seeing where your next journey takes you. Thank you for choosing WorldTrips!