Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,799 Reviews Since 2007

  • Rating 3 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    January 21, 2022
    Britney from CA Verified Squaremouth Customer

    I didn’t get a response to my email questions so I’m happy I didn’t need to file a claim because my questions were never answered.

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    12 out of 12 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    January 20, 2022
    Ling from MA Verified Squaremouth Customer

    I had a situation when I was travelling (losing personal items and passports which created trip interruptions and coverage issue), I tried to ask a few questions regarding my policy and coverage, but the feedbacks are rather general and not specific enough to help with my filing of claims.

    I asked another question about the extension or an additional purchase of my policy, but I haven't heard back anything in two days.

    I filed a claim in late December, and haven't heard back anything neither and I understand that can take 30 days. Let's see what happen by then. I don't have enough information to rate the whole experiences at this moment yet.

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    13 out of 13 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    January 19, 2022
    Bianca from NJ Verified Squaremouth Customer

    Please update me with my claim. I was not able to use this insurance because it wouldnt work.

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    14 out of 16 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    January 18, 2022
    Terri from TX Verified Squaremouth Customer

    3 weeks after filing claim and no contact

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    21 out of 22 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    January 16, 2022
    Jacqueline from CA Verified Squaremouth Customer

    I had to cancel my hotel, so I made a claim, but haven't heard back from them at all. There is no update on whether my claim has been processed, accepted, rejected or anything. The plan I purchased allows me to cancel for any reason, so I don't understand the delay. What is happening with it? I expect a follow up.

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    18 out of 19 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    January 15, 2022
    Stephanie from CO Verified Squaremouth Customer

    I purchased covid insurance and was very unhappy with the service I received. Prior to my trip I got covid and had to reschedule my dates of the insurance. After countless calls, emails and promises, Seven Corners did not follow through on time. I ended up having to purchase through another provider and hope to get this resolved if they respond.

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    14 out of 14 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    January 15, 2022
    Salvatore from NY Verified Squaremouth Customer

    I have not received any communication regarding my claim since I've filed it about 5 weeks ago. I called twice and I was able to connect with a representative once and he told me that it would take at least 8 weeks before the begin looking at it. I could not get any other information except that I would be contact via email.
    Just not very happy with time frame and customer support so far.

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    5 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    January 15, 2022
    Tod from CA Verified Squaremouth Customer

    I contacted their 24 service line, but was only able to talk to their answering service with whom I left my information for a return call. I had a return call from Seven Corners after 1-2 days. Their 24 hour service line is not really 24 hour service, just a live person to leave a message with...Also, your review asked for a predeparture rating of Seven Corners, but I had no interaction with them but had to put some number of stars, so I selected 3, but no interaction happened predeparture. You might want to add a "not applicable" selection to improve you data collection of predeparture contact. Thanks. --Tod

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    3 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    January 14, 2022
    Besnik from IL Verified Squaremouth Customer

    Very hard to get a hold of someone for days. When i leave my call back number no one calls you back

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    12 out of 12 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    January 14, 2022
    David from TX Verified Squaremouth Customer

    Interaction has been positive and will be putting our complex claim together for submission in the next week.

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    1 out of 1 people found this review helpful