AXA Assistance Travel Insurance Reviews

The only way to really see if a company is good is if I had to use it. Since I didn't, I can only rate on the service I had while purchasing the policy which is usually good.

I was supposed to get a refund because the cost of my trip was adjusted for a reduced amount. I have yet to see the check after calling and sending an email.
Please give ma a call to let me know what is going on.

Deb Buhayar
*** *** ****

Everything on our trip went well so we didn't have to make a claim. I guess until you make a claim and see how things are handled can you make a real judgement, I would rather not make a claim but also we wouldn't travel without it so until next time we like AXA.

It was just fine. Did not in the end submit medical claim because it turned out to be rather surprisingly fully covered by my back-up insurance to medicare. You did cover about half of my travel loss, but it was what I had bargained for. Would certainly recommend you guys to a friend.

Very easy experience. Good guidance. I am happy with results.

I am still waiting for my claim to be completed for a trip that started on September 2.

I liked being able to compare several different travel insurance companies and their cost and what they each had to offer before making my final choice. It made selecting the right company for me easier. Though I was fortunate because I did not have to use my travel insurance it made me feel much safer traveling to foreign countries because I did not have to worry about medical bills, missed connections, lost luggage, trip cancellations etc. I will use Squaremouth again for my next trip.

I find working with your insurance easy. I was given great assistance because I was not sure how to insure myself.
I plan on using you next year and recoment you to my friends.

We were confused as to the charge on our credit card because it didn't indicate it was an insurance company. It was showing some places Europe. We questioned the charge with our credit card company, and they went ahead and froze the payment. AXA then sent us a letter saying our policy was cancelled. We called them to tell them that we were only try to understand the charge on our statement. We said we now understood, and would like to reinstate. They said we would have to go through the process of ordering it again. When we went to your website we found a better deal, so we went with the other company. This whole process took us hours and hours on the phone to our credit card company, to your website, and AXA. To remedy the situation I think it would be beneficial for AXA to indicate who they are when it is entered on the credit card statement!

On Squaremouth, it is easy to search for and price policies that meet your own specific needs.