See how Azimuth Risk Solutions, LLC compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Very professional and easy to obtain. Thank you and I will use this company next trip out of the country. 👍🏼🙂
Great experience
It was impossible to submit my claim, the insurance was a complete waste of time!
The airline lost my bag for 3 days and I had to replace essentials. Azimuth said I wasn’t entitled to their baggage cover as the bag was returned. What a waste of time. Thank goodness I didn’t get sick and need to rely on the emergency medical cover in case there was some clause in there too.
It was a smooth and easy process
Service was quick and efficient. I appreciated the reminder for an extension if needed.
I called the 24 hour assistance line four times an got a pre recorded message saying it was outside business hours.
Easy to understand products, helpful customer service
Everything is Hunky Dory until a claim, than a more truer evaluation can be given. For first time use all is well, no claim made.
Azimuth were absolutely terrible. Poor quality lines when you call them with the line constantly breaking up and lack of help of which provider to visit. Azimuth 24 hour service were equally poor with every detail having to be repeating multiple times over, even when they should have the basic details such as policy number or name.
Azimuth also claimed that my policy did not cover pre-existing conditions, something that was covered in my policy and clearly noted in it's own section. If this becomes an issue we will pursue legally and request a full refund for this aweful policy. Waste of money? Yes.