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Trips Protected
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SINCE 2012
288
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AVG. MONTH
0
Total Reviews
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SINCE 2012
58
Detailed Rating
Customer Service Before Trip
3.96/5
Customer Service During Trip
3.59/5
Customer Service During Claim
3.6/5

See how Azimuth Risk Solutions, LLC compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

3.92 (58 reviews)
  • 5
    27
  • 4
    15
  • 3
    6
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    3
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  • Azimuth Risk Solutions, LLC policy: Beacon International excl US

    Very professional and easy to obtain. Thank you and I will use this company next trip out of the country. 👍🏼🙂

    Suzanne from CA
    Review Received: August 18, 2018
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    0 out of 4 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon International excl US

    Great experience

    Kenneth from CA
    Review Received: July 3, 2018
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    0 out of 6 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon International excl US

    Casey from CA
    Review Received: January 23, 2018
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    26 out of 26 people found this review helpful

    It was impossible to submit my claim, the insurance was a complete waste of time!

    Azimuth Risk Solutions, LLC policy: Beacon International excl US

    The airline lost my bag for 3 days and I had to replace essentials. Azimuth said I wasn’t entitled to their baggage cover as the bag was returned. What a waste of time. Thank goodness I didn’t get sick and need to rely on the emergency medical cover in case there was some clause in there too.

    Fiona from MA
    Review Received: December 30, 2017
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    12 out of 12 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon America incl US

    It was a smooth and easy process

    Christine from Australia
    Review Received: December 13, 2017
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    0 out of 4 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon International excl US

    Service was quick and efficient. I appreciated the reminder for an extension if needed.

    Deni from BC
    Review Received: April 26, 2017
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    1 out of 4 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon International excl US

    I called the 24 hour assistance line four times an got a pre recorded message saying it was outside business hours.

    april from MA
    Review Received: March 2, 2017
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    28 out of 28 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon America incl US

    Easy to understand products, helpful customer service

    Dora from Argentina
    Review Received: May 2, 2016
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    0 out of 8 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon America incl US

    Everything is Hunky Dory until a claim, than a more truer evaluation can be given. For first time use all is well, no claim made.

    Robert F S from ON
    Review Received: May 7, 2015
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    6 out of 10 people found this review helpful
    Azimuth Risk Solutions, LLC policy: Beacon America incl US

    Azimuth were absolutely terrible. Poor quality lines when you call them with the line constantly breaking up and lack of help of which provider to visit. Azimuth 24 hour service were equally poor with every detail having to be repeating multiple times over, even when they should have the basic details such as policy number or name.

    Azimuth also claimed that my policy did not cover pre-existing conditions, something that was covered in my policy and clearly noted in it's own section. If this becomes an issue we will pursue legally and request a full refund for this aweful policy. Waste of money? Yes.

    Anonymous Visitor from India
    Review Received: February 8, 2015
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    52 out of 55 people found this review helpful