Detour Travel Insurance Reviews

Sounds like you are all set, Kayleigh. Our Claims team reported that your claim was approved this week, and your refund has been processed. We hope you will consider Detour to protect future trips.

We appreciate you taking the time to share your positive experience, Omar, and hope you will consider Detour Insurance for future travel.

Christiane,
We're sorry to hear you're frustrated with the claims process. Our goal is always to review
and resolve claims as quickly as possible. In your case, additional information was needed to continue processing the claim, and requests were sent on April 15 and April 25. On April 27, you advised our claims team that the information would be provided. A follow-up email was also sent to you on May 12. At this time, we are still awaiting the requested documentation needed to continue the review process. We remain committed to helping move the claim forward as soon as the requested information is received. Please reference the emails previously sent to you and contact our claims team directly so we can assist further. Thank you.

Really great to hear that Detour gave you that peace of mind, LD. Happy to be there for you on future adventures. We appreciate you for taking the time to share your feedback and for recommending Detour to others as well. Thank you!

Hi Stacy,
Thanks for taking time to share your feedback. We're glad we were able to assist with your policy update, and we appreciate you choosing Detour. Happy to help anytime.