Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
I tried to file a claim for $650.00 for an African safari trip deposit. Untied Airlines cancelled my flight "due to the economic shift in the airline industry." I was turned down. I even submitted a letter from United Airlines stating it was their fault. I use travel insurance every year when I take a group of women on a trip. I have never attempted it until this year when through no fault of my own, I was cancelled out. I knew it was a long shot but I spent three months trying.
Berkshire Hathaway Travel Protection is easy to work with. The customer service was very helpful in guiding me on the steps to file a claim when it became necessary to cancel our trip. I will certainly use them again for travel insurance.
Professional. Thorough. Timely.
Very quick in an answering my questions and concerns.
It was very difficult to get in touch with them when I had a question. Their customer service line had extremely long queues which was very frustrating.
Claim was handled quickly and efficiently. Pleasantly suprisied by how effortlessly it was to deal with BH.
Thank you for your prfessional service
Very easy to initiate a claim and upload the documents. While the $$ recevied for the delayed baggage didn't erase the stress of the occurance, it made me a beliver in travel insurance!
Excellent and prompt pre-departure communication from Berkshire Hathaway. Very good choices and clear terms. Reasonably priced.
Getting the claim on this policy was a lot more work than the claim I filed for myself.
Review Updated: 11/02/2021
With the amount of information it took I won't be buying another travel protection plan for m y Grandson thru you. I have to use for myself as I got a credit. Can not figure out why mine was credited and his wasn't
After a previous attempt with another company Berkshire Hathaway was quick and easy to use.
Will use again in the future