Berkshire Hathaway Travel Insurance Reviews
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Overview
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
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“Berkshire Hathaway Travel Protection policy: ExactCare
Responsive customer service who helped start a claim. Paperwork not too burdensome and reimbursement smooth through direct deposit.
NL from WAReview Received: August 19, 2021Was this review helpful?12 out of 12 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCareDidn't think I needed travel protection for a home base trip in the USA, but glad I did. Three night before we were to return home Frontier airlines canceled our return flight with no reason. Scrambled to get 4 flights home for the same date and it cost 2x as much. Travel insurance is suppose to pick up the difference. We will see.
monica from NYReview Received: August 16, 2021Was this review helpful?9 out of 10 people found this review helpfulReview Updated: 09/13/2021
Provided required documents via email. A check was mailed within 15 business days. The company paid the difference of air fare due to a cancellation fight by Frontier Airlines. Recommend especially if you are using a budget airlines.
“Berkshire Hathaway Travel Protection policy: LuxuryCareAll excellent. Will certainly use in the future
harold from FLReview Received: August 16, 2021Was this review helpful?1 out of 1 people found this review helpful“Berkshire Hathaway Travel Protection policy: LuxuryCareI have had 2 carriers cancel my flights to S Africa and now I'm on my 3rd, Delta Airlines. The new ticket is $2000 more than the original. I spoke to BHTP and they confirmed that I should be able to file a Trip Interruption claim for the additional expense. They emailed me the paperwork which I am in the process of completing.
Paul from CAReview Received: July 28, 2021Was this review helpful?15 out of 17 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCare ValueHorrible customer service. The customer service rep does not know who issued the policy. Still waiting for money
Michael from PAReview Received: July 5, 2021Was this review helpful?18 out of 25 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCareUsing the web site was easy. Had to call customer service to get a covid rider which was easy and efficient. Sent to my email quickly. Good overall experience.
GARY from FLReview Received: July 1, 2021Was this review helpful?7 out of 7 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCareDavid from NYReview Received: June 21, 2021Was this review helpful?9 out of 13 people found this review helpfulThe only reason that I did not provide 5 stars was because I was asked for information that I was unable to provide at the time. I called and the person I spoke with told me to email her what I had told her on the phone. She then emailed me back again asking for the same information. It took me FOREVER and a ton of aggravation to FINALLY get in touch with American Airlines to submit what was requested. Other than that, my experience was very good.
“Berkshire Hathaway Travel Protection policy: ExactCare ValueThe only issue was that the online system wouldn’t take a credit card...and a representative had to call the next day to complete the transaction...otherwise, everything else went well. Thanks.
Ibrahim from CAReview Received: June 12, 2021Was this review helpful?5 out of 5 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCare Valuepat from OHReview Received: June 11, 2021Was this review helpful?9 out of 9 people found this review helpfulProcess was extremely efficient and quick. My claim was approved and received the check with in days! Thank You!!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueMY CLAIM WAS FOR MY 89 YEAR OLD FATHER. i FEEL THAT THE REQUESTS FOR FURTHER INFO FELT ENDLESS AND THE INSURANCE COMPANY WAS SEEKING A WAY TO SHAKE ME LOOSE AND NOT PAY
rolen from NYReview Received: June 1, 2021Was this review helpful?28 out of 31 people found this review helpful