Detour Travel Insurance Reviews

I filed the claim for my fight delay. I was compensated for the hotel room but been rejected to cover my expenses for the food and transportation to and from the airport.

I cancelled my trip one day before departure. The policy was for 18 days and fairly inexpensive. I contacted Detour Insurance to cancel the policy since it was not going to be used and asked whether I would be eligible for a partial refund. Have not heard from them since.

Will use Detour Insurance for our next trip

I will be happy to do so once the claim is processed.

Three weeks after filing a claim by email I have not heard from them other than an auto-reply acknowledging receipt of an email. I fear I will have to chase them down.

The trip went well. There was no need to make any insurance claim... which is a good thing. However, it was reassuring to know it was there had the need arised.

it was a very easy process purchasing the insurance. My motivation was to have coverage while skiing off-piste

Rep was lovely and helpful while I was deterring which plan I preferred. Plan was inexpensive compared to others, but I felt it was adequate for my needs and helped me feel protected for my trip.

Waiting for claim
Then I will review

Called customer service, very helpful & knowledgeable , assisted me in filing a claim on line due to cancellation flight. Without luggages & spending a night in hotel .