Detour offers two comprehensive policies on Squaremouth that cater to the insurance needs of adventurers. Both plans, @the edge and @the edge+, cover travelers participating in a wide range of activities and feature strong financial protection for medical emergencies and evacuations.
See how Detour Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Detour customers highlight the provider’s efficient claims process, with some getting claims settled faster than expected. Other travelers, however, report frustrations at the amount of supporting documentation requested when submitting a claim.
So far so good. We will see about claim though regarding Microsoft global it outage and delayed flights.
Everything went fine and 10 to file a claim had a stroke before the trip was advised by the doctor not to go
Our tour was canceled due to lack of people registering, but we were able to book another trip which we will be taking from August 20-Sept.7. This will also be a guided tour of England, Scotland, Wales and Ireland. The insurance company was great about it and transferred our insurance from the first trip to the one we re-scheduled. Thus, technically, we have not used the insurance, nor have we taken the trip. We are very satisfied with the customer service we received and the quick response to our request to transfer the insurance.
customer service was very nice and professional
I filed a claim and am waiting on a reply.
I made a mistake on our return date and sent an email. It was corrected very quickly.
Limited interaction, but I’m filing a claim I expect to have significant interactions in the process. My assessment of the company ight change!
We purchased the insurance but we did not need to use it. The agent that helped us with the policy was VERY helpful and we paid a fair price.
My claim was resolved quickly and effeciently.
I was happy and 100% satisfied with the coverage reimbursement I received from SquareTrade after the incident with my 1-year-old phone. I will speak highly of this coverage and recommend it to others. Thank You!