Compare HTH Travel Insurance Plans in Just A Few Simple Steps
HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.
See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.
I just submitted my claim two days ago and it seems a little ridiculous that their automated response says to allow 15 business days for a response. We will see how long it takes to complete this claim which will impact my ultimate review of my experience with HTH.
Review Updated: 09/30/2021
I have been trying to receive a medical expense reimbursement that is covered under the policy for over 2 months. I submitted the claim documents two times and have literally never heard anything from the insurance company. Not even an acknowledgment of receipt. I am highly dissatisfied. I give this experience zero stars.
There was a problem when I purchased the policy with dates. It was difficult to determine with a red-eye flight and what to consider the leave date. Customer service was very helpful
Our trip was postponed until 2022 due to the coronavirus. We hope to still use the policy next year.
There should be a way to have a letter documenting coverage for travelers automatically sent to the email affiliated with coverage, once the order is placed.
This would avoid the phone call to HTH.
Thanks,
KP
Wonderful experience. Even when I messed up. Thank you
Provided all necessary coverage through their website. Thankfully didn't have to use three policy at all.
Excellent experience! Great product, fair price and excellent customer service!
Getting traveler’s health insurance was so easy and made my trip so much better knowing I was covered in case something happened to me. Most definitely I will use it again.
I needed changes to the letter in order to be cleared for travel. I called customer service around midnight the night before my early morning flight. They changed the letter without any trouble and could not have been easier to work with.
Due to covid our trip to Mexico was cancelled and our travel agent schedule new trip in USA. We changed our trip 2 weeks before we were suppose to leave. We then tried to change insurance to new trip but they would not change it. First we didn't hear any responds. Then we did there first step they asked us to do. 3 days later they have a list of stuff that they wanted us to do. My sister in law had a policy from HTH Travel which they changed right away without a problem. When I brought this to who ever I was talking attention HTH Travel said that was an error. So HTH Travel sent her an email 2 or 3 day later denying the coverage they had already approved. At this time they started asking her to do a list of stuff also. We had group of 16 people with 7 different policies HTH Travel was the only one that would not change to new destination without making us jump through hoops. Never again. I do have the emails they sent out to us. People there are not trust worthy, not very helpful with all of the covid changes. The true rating for HTH Travel is ZERO. Wasted 200 dollars. Thanks