HTH Travel Insurance Reviews

My experience with HTH was very disappointing. Our flight was cancelled and therefore rescheduled 24 hours later and we had a lot of problems and had to incur a lot of expenses and we had expected to be able to speak to somebody from HTH and try to get somebody on the phone but it turns out that that was not possible since it was the weekend. Their 24-hour service was pretty much useless so we had to wait until we returned from our trip to even speak to somebody. I left them a message and they called me back and the number that I called was not even HTH it was some other third-party organization. When I did call them I spoke to somebody from another organization who then forwarded me back to another person from HTH. Once I did speak to somebody they told me that I could not file anything and all of the expenses that we incurred including extra transportation fees and hotel would not be covered under the policy for trip interruption or trip delay. Very disappointing since we could not speak to anybody over the weekend and that nothing was covered. Square mouth was easy to work with but I will not be working with HTH anymore

Have never had to make a claim. Am happy with the ease of obtaining coverage and the peace of mind knowing my trips are insured

several years in a row you folks provide good advice as to what coverages are appropriate and what company is best.
would not buy from any other company-I think you folks are great!

I thought the rates and terms were more reasonable than the other insurances I investigated.

Luckily, I didn't need to use my insurance. I did have to update contact info prior to my departure and that was a snap with a friendly customer service fellow - so thanks!

Great service!

I never received a printed copy.

Was glad to find a company who offered $500.000.00 with of medical overage.

the trip and baggage coverage was about the same as other companies.

Holland American referred me to Allianz who does not offer enough medial insurance, maybe you can get on their list.

I spoke to a customer service rep on Feb. 18th in regards to my claim. i was traveling until April 5th 2016. i filed a claim on April 10th by mail.
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We were helped promptly and courteously. Very good service.