Compare HTH Travel Insurance Plans in Just A Few Simple Steps
HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.
See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.
The language should include a statement like "There is no benefit for inconvenience in regards to delayed baggage." 5 of our baggage was delayed 6 hours but we did not purchase anything to replace items. Therefore we received no compensation. The title "Delayed Baggage" is not correct. The benefit should read that HTH Travel Insurance will compensate for items for the exact price paid that we purchased as a result of my baggage being delayed.
I appreciated being able to send the supporting documents of my illness online and I received confirmation that they were received. The documents were very promptly reviewed and approved. A check for the full amount paid for the medical treatment arrived very quickly. I am fully satisfied.
Looking forward to my claim being settled with a full reimbursement for interrupted travel due to flight cancellations.
My experience getting the insurance coverage set up was excellent and no hassle. I will call upon you again for any of my several days of travel
I needed an operation & my Dr did not want me to travel so soon. I sent in all completed claim forms & I am still waiting for my refund.
This provided peace of mind while traveling.
Online-- best prices--- best offers any questions-- customer service is so sweet-- and answers any questions very easy to use all their services they make you feel totally protected-- 5 stars for HTM travel insurance
It was something I was advised to do, to get this insurance. After I purchased it, I never gave it another thought , as nothing happened to require insurance . I am thankful for that.
I was unable to go on my trip, had not recovered from Covid 3 weeks prior. Cancelled the trip 2/6/24, informed HTH Travel Insurance, filed the appropriate paperwork. I had a question on the financial documenation of payment they wanted. It took a week and another email to get an answer. Sent those additional papers on 2/20/24 to Nationwide TravClaims. No response so far by 2/23/24.
Review Updated: 03/22/2024
I submitted all documents requested, and am still waiting for payment of my cancelled trip. The company is unresponsive, and extremely slow. Very disappointed that I have not yet received my trip reimbursement covered by trip insurance. I would not use this company again, nor would I recommend it.
We are sorry about your experience with us. Please provide us with more information on your experience and we can address it accordingly. Our customer service team can be reached at customerservice@hthworldwide.com or 610.254.8769. We are constantly striving to build products that will better serve our customers and we accept your valuable feedback.
The process was longer than anticipated but it was finally completed. In contacting their customer service department, I was treated with good knowledge and good answers. The only disappointment was the delays but we can live with that.