HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.
See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.
Very difficult to reach them and when I did they would only say I had to file my small claim through the internet. I told them it was difficult for me as they sent me the claiim form and it would not fill out on the computer and they refused to do anything about it so I did download the forms and tried to fill them out by hand and mail them in, I have not heard anything, i was hoping that by using your service i was provided a legitimate company but now I am unsure so very disappointed so far for the premium we paid, Thank you
Thank you for your review! Our claims process typically takes 30-45 days to process and review. To check on the status of your claim, please email our customer service team at customerservice@hthworldwide.com.
Liked the coverage offered and value. Easy to go on line and purchase it. Liked that it was primary for health Insurance. Also strong rated company
Excellent experience with HTH Travel Insurance. Great coverage for short term travel. Will use HTH again
HTH was very helpful all along the way.
Trip went as planned,did not need to file a claim.
Experience was good. I had mono issues, no claims, so I am not able to judge whether a lower priced policy would have been just as good.
It was the correct decision to reject my claim. The problem is that it took too long to decide.
Herman
Nothing to add, other than will use your service when travelling abroad again
I did not have to file a claim so I have nothing to review.
Case Number 04459212
Certificate# M847894073
Filed Claim on 08/18/2023 with Travel Team
No response since then
I work in claims - I did not expect this.
Could not speak to someone live - kept being told to hold by customer service - never spoke to someone in claims.