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Overview

HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.

Trips Protected
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SINCE 2004
5,723
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AVG. MONTH
7
Total Reviews
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SINCE 2004
563
Detailed Rating
Customer Service Before Trip
4.34/5
Customer Service During Trip
3.3/5
Customer Service During Claim
3.59/5

See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.23 (563 reviews)

HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.

  • 5
    328
  • 4
    114
  • 3
    47
  • 2
    20
  • 1
    35
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  • “
    HTH Travel Insurance policy: TripProtector Classic

    Liked the coverage offered and value. Easy to go on line and purchase it. Liked that it was primary for health Insurance. Also strong rated company

    Alan from OH
    Review Received: October 27, 2023
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    1 out of 1 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Classic

    Excellent experience with HTH Travel Insurance. Great coverage for short term travel. Will use HTH again

    Christopher from NY
    Review Received: October 23, 2023
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    0 out of 0 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Classic

    HTH was very helpful all along the way.

    Thomas from FL
    Review Received: October 22, 2023
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    0 out of 0 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Economy

    Trip went as planned,did not need to file a claim.

    Karen from MI
    Review Received: October 16, 2023
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    0 out of 0 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Classic

    Experience was good. I had mono issues, no claims, so I am not able to judge whether a lower priced policy would have been just as good.

    Traveler from CA
    Review Received: October 12, 2023
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    0 out of 0 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Economy

    Herman from IL
    Review Received: October 7, 2023
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    0 out of 3 people found this review helpful

    It was the correct decision to reject my claim. The problem is that it took too long to decide.
    Herman

    “
    HTH Travel Insurance policy: TripProtector Economy

    Nothing to add, other than will use your service when travelling abroad again

    Warwick from TX
    Review Received: October 5, 2023
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    0 out of 1 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Economy

    I did not have to file a claim so I have nothing to review.

    BONNIE from NY
    Review Received: September 24, 2023
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    0 out of 2 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Preferred

    Case Number 04459212
    Certificate# M847894073
    Filed Claim on 08/18/2023 with Travel Team
    No response since then
    I work in claims - I did not expect this.
    Could not speak to someone live - kept being told to hold by customer service - never spoke to someone in claims.

    Stephen from NY
    Review Received: September 6, 2023
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    14 out of 14 people found this review helpful
    “
    HTH Travel Insurance policy: TripProtector Economy

    It was extremely difficult to communicate with HTH Travel Insurance and ultimately they did not provide the help needed.

    Anonymous from WA
    Review Received: August 30, 2023
    Was this review helpful?
    22 out of 23 people found this review helpful
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Last updated: August 16, 2026