HTH Travel Insurance Reviews

It was extremely difficult to communicate with HTH Travel Insurance and ultimately they did not provide the help needed.

So far HTH is asking for the same information that I sent with the initial claim, which is a discouraging start. My claim is relatively small, $140 for a lost phone, and I am asking for the FMV of the nearly two year old phone, not the replacement cost.

My claim to get reimbursed for one doctor visit is still in progress.

Had to call a couple different numbers to get a few simple questions answered so it made me concerned if I did have an issue or to file a claim so that's why I gave 4 stars instead of 5

I filed a claim and want my money.

Where is my money?

Before leaving for my trip, I realized there was a typo on the insurance documents regarding the dates of my trip,
so I sent an email and immediately it was fixed. I appreciated the excellent customer service and the fast turn around to send
me the corrected documents.

The sailing date received by HTH From Square mouth was In error.
It took two days of phone calls to correct the sailing date.

My wife was admitted to Brisbane Royal Hospital on March 26 for one night.
I called HTL Office next few days to advise situation
.
We returned from travel on May 5, 2023.

Ulf Goranson
205-719-0344

The online experience was good.
The conversation with your customer service person was excellent.
She really helped to answer my questions and concerns

I needed assistance to figure out how to upgrade my coverage after I had established a policy. Customer Service (via email) was very helpful and comprehensive within one exchange.