Nationwide offers five comprehensive policies through Squaremouth, including three specifically designed for cruisers. Additionally, Nationwide stands out by including ‘Interruption for Any Reason’ benefits as standard protection, which is rare among providers.
See how Nationwide Mutual Insurance Company compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers generally have positive experiences with Nationwide’s customer service, praising agents for being helpful and easy to reach. However, some note that claims can take longer than expected to process, with delays in response times once a claim is filed.
Good coverage at a reasonable price, especially for pre-existing conditions.
We unfortunately had to cancel two days before our trip due to a positive COVID test. We were emailed the claim paperwork right away and received the full refund within about 5 weeks which, over the Christmas holidays, is pretty good. We would rather have been on our trip, but the claims process was smooth and efficient.
The coverage did nothing to help us when our trip had to be aborted due to a malfunctioning boat charter. we lost our entire vacation.
Filed claim. They then handled everything necessary for a safe return from a foreign destination.
I had to contact Squaremouth to push the claim along which they were very helpful. Squaremouth is a great company that is not afraid to step into a situation to assist. I appreciate their help.
It's always a great experience.
As of all good. Will see how it goes when I get my claim sent in. Just gathering info up.
I tried to cancel my insurance since I knew I wasn't going to take the trip well in advance of the departure but they wouldn't allow it. This is just wrong and I will not be using your insurance again!!
waiting for their response
My experience with Squaremouth and Nationwide travel insurance was positive. My travels went well and did not need to use my policy but I felt secure knowing that I had it in case anything went wrong.