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The below information was preserved for historical context only and was accurate at the time of publishing
Nationwide offers five comprehensive policies through Squaremouth, including three specifically designed for cruisers. Additionally, Nationwide stands out by including ‘Interruption for Any Reason’ benefits as standard protection, which is rare among providers.
See how Nationwide Mutual Insurance Company compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers generally have positive experiences with Nationwide’s customer service, praising agents for being helpful and easy to reach. However, some note that claims can take longer than expected to process, with delays in response times once a claim is filed.
My trip was to Israel, and we purchased insurance to cover our trip. Ill never bother to purchase insurance again. War broke out in Israel, and we were too anxious to pit ourselves in danger of being kidnapped or killed. Insurance would not cover the cost of our trip, so we are out the approximately 4K each we paid. The rep at Nationwide told me that we had no choice but to go or lose the money.
Lost my JR rail pass, which was a travel document, by which they said they do not cover. Disappointing
Nationwide handled our trip interruption extremely well. The service provided by One Call international was thorough and we were treated well. Our claim after being flown home was handled professionally and to our satisfaction.
Trip was cancelled due to war in the Middle East
I got the coverage I wanted at a reasonable price.
During the purchase process the representative was very helpful explaining the terms. Luckily we did not need to use the policy and enjoyed our vacation. We would purchase this policy again in the future
Very easy to set up an account. Although I could not go on the trip due to surgery I was able to get my money back. Thank you!
I appreciate the ability to directly compare options on the square mouth website. Interacting with Nationwide was solely through the internet and email, which is a little impersonal, but I am tech savvy enough to use the methods. They did pay out our claim - it took about 6 weeks - so the bottom line is I am satisfied.
After purchasing policy was disappointed that i could not name my beneficiary.
Still waiting for claim to be settled
Last updated: February 26, 2026