Nationwide Travel Insurance Reviews

It was great to feel that my trip was protected. It was a lot of money to lose if I had not been able to go. I appreciate the peace of mind.

It took 7 phone calls to reach an agent who was clearly working from home and not engaged in the phone call. I had to prompt him to respond at every point in the conversation.

The Claims Examiner was very efficient, considerate, patient, and helpful in the handling of my claim. She was a total pleasure to deal with.
I was so happy with her assistance that I reached out to her manager to express my total satisfaction with my contact with her. I would definitely use Nationwide Mutual Insurance Company in the future and recommend them to my friends.

I contacted them when the flight got cancelled and we had to make new arrangements and they just said file a claim

Claims dept very difficult to deal with, very mistrusting and asking for ridiculous amounts of documentation , eg: pictures of my passport , my claim was a total of $ 175 still waiting for a response
It seems to me that you do not want to pay for my claim

Competitive prices

The customer service rep I spoke with assured me I would be covered for the risk I was concerned about and told me our conversation was recorded and could be accessed by date and time in the event necessary to confirm coverage. This gave me piece of mind and I proceeded with purchasing the policy. The risk did not arise as a reality so no claim was ever made.

Web site didn't function well-locked up frequently. I had to write out everything at least 4 times.