Nationwide Travel Insurance Reviews

Too early to tell but easy to contact while I was abroad

This was an easy process.

We have submitted all information requested and received an automated email that it was being reviewed. It has been over a week, and we have not heard anything back. Is this common?

I had to change my trip and working with the customer service agents via mail was good.

Haven’t heard back yet from them.

Disappointed with the company. I needed to change the dates of the policy and to them it was a huge deal. Never had this issue with other companies. Eventually they adjusted my dates but it was an unnecessary hassle

Well the claim website don't work. Emailed my claim after my trip. Send over requested document a week later. No response from them ever since. It's been 2 months now. If they don't want to pay just say so. 🙄

I called and was supposed to get a claim number to start my claim process. I have yet to hear from you regarding this. I had a trip delay of over 24 hours. I have not heard about the claim yet. So far not very satisfied...

We submitted the claim the instant we we tested positive for Covid. We provided all the requested documents including the Doctor’s evaluation and diagnosis. It has been 2.5 weeks and we can’t even see the status of claim online. They say they are very backed up, but do not give us any timeline. We might want to purchase another trip now that we are healthy, but we can’t do so because we have not received the funds back.