Nationwide Travel Insurance Reviews

I contacted Nationwide regarding my insurance for cancelled flights and trips as SAS airline went banrupt 12 hours before my schedualed take off. They were vauge and said I had to file a claim which I did. I had to order and self pay for an expensive flights and am awaiting my trip insurance insurance claim refund money.

I lodged a claim with Nationwide 30 days ago, and they refuse to even assess my claim. Despite my repeated queries about the status of the claim, they keep sending me messages saying they're very busy so haven't been able to look at my claim. I find this wholly unacceptable. If Nationwide has a lot of claims to assess, then they need to hire more staff.

Would not recommend this insurer to others.

II.

I became Ill and we did not travel. A claim was filed as per the instructions and to date has not been acknowledged or responded to. I am very dissatisfied with the policy and service.

No comment. Claim is pending

My first time to purchase travel insurance. So glad I didn't need it. There was a question about my policy, paperwork, but I called and someone was available to help me. Thank you

It’s too early to truly review my interaction with nationwide though I will say that so far they have been extremely nice to work with

I was directed to the cbpconnect website to file the claim and that website is quite lacking in functionality and ease of use but that’s not reflective of NW itself

Claim has been filed for weeks with no response - other than an automated email saying they are busy

I opened my claims 5 days ago, but didn't get any indication that my claims have been looked or start to be processed