Compare Nationwide Mutual Insurance Company Plans in Just A Few Simple Steps
Nationwide offers five comprehensive policies through Squaremouth, including three specifically designed for cruisers. Additionally, Nationwide stands out by including ‘Interruption for Any Reason’ benefits as standard protection, which is rare among providers.
See how Nationwide Mutual Insurance Company compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers generally have positive experiences with Nationwide’s customer service, praising agents for being helpful and easy to reach. However, some note that claims can take longer than expected to process, with delays in response times once a claim is filed.
I became Ill and we did not travel. A claim was filed as per the instructions and to date has not been acknowledged or responded to. I am very dissatisfied with the policy and service.
No comment. Claim is pending
My first time to purchase travel insurance. So glad I didn't need it. There was a question about my policy, paperwork, but I called and someone was available to help me. Thank you
It’s too early to truly review my interaction with nationwide though I will say that so far they have been extremely nice to work with
I was directed to the cbpconnect website to file the claim and that website is quite lacking in functionality and ease of use but that’s not reflective of NW itself
Claim has been filed for weeks with no response - other than an automated email saying they are busy
Review Updated: 08/15/2022
Nationwide was slow and unresponsive to the claim. Once escalated to Squaremouth the claim was acknowledged and resolved quickly. The Squaremouth team was very helpful!
I opened my claims 5 days ago, but didn't get any indication that my claims have been looked or start to be processed
it is totally impossible to get to speak to an actual person. In attempting to file a claim I was bounced all over and never got the attention I needed only kept getting pointed to the online web site.
If a patient has been hospitalized, it can be very difficult to track down the physicians who treated someone in the hospital. Can your physician information page be filled in. Then uploaded once it is signed?
Lisa Bianchi
Fortunately, I did not need to file a claim. Nationwide assured me I was covered in the event the trip was cancelled due to COVID-19. I was skeptical. But this Questionnaire leads me to believe Nationwide would have honored their promise. This was the only travel agency I was able to speak with on the phone regarding purchasing coverage.
All was good. Just confirming that I could add daughter to policy. They explained criteria and she was added