Nationwide Travel Insurance Reviews
Compare Nationwide Mutual Insurance Company Plans in Just A Few Simple Steps
Overview
Nationwide offers five comprehensive policies through Squaremouth, including three specifically designed for cruisers. Additionally, Nationwide stands out by including ‘Interruption for Any Reason’ benefits as standard protection, which is rare among providers.
See how Nationwide Mutual Insurance Company compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Customers generally have positive experiences with Nationwide’s customer service, praising agents for being helpful and easy to reach. However, some note that claims can take longer than expected to process, with delays in response times once a claim is filed.
-
“Nationwide Mutual Insurance Company policy: Essential
I submitted a claim over a month ago and still have not gotten my claim attended to. I keep getting apology emails but this is unacceptable. I am out a lot of money and need to get this resolved. A company should not sell more policies than they have the staff to work on
Zip from NMReview Received: June 27, 2022Was this review helpful?17 out of 17 people found this review helpfulReview Updated: 08/08/2022
I WOULD GIVE IT 0 STARS. I SEE WHY THEY MAKE MONEY. IT TAKES 2 MONTHS BETWEEN A CORRESPONDENCE AND WHAT THEY ARE ASKING FOR IS REPETITIVE AND INSANE. IT WILL NEVER BE CLOSED. BIGGEST WASTE OF MONEY. I LOST MONEY FROM MY TRIP AND PAID THESE PEOPLE MONEY AND ALL YOU GET IS IGNORED!!
“Nationwide Mutual Insurance Company policy: EssentialWhen my travel destination changed, I contacted Nationwide to inquire about shifting my policy to cover the new locale. With a reasonable effort on my part, they agreed to keep the policy in place and even sent a rebate for the difference in cost between the two trips.
Deborah from TXReview Received: June 26, 2022Was this review helpful?5 out of 5 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialMy trip was interrupted due to Covid and I have been trying to make a claim. There is no telephone number, only online claim service. I cannot successfully make a claim. DO NOT USE THIS TRAVEL INSURANCE -- it is a terrible experience.
Mindy from UTReview Received: May 20, 2022Was this review helpful?32 out of 32 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialAll hotlines busy not being answered to call back in am, claims done online.
Julieta from CAReview Received: May 16, 2022Was this review helpful?19 out of 22 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialTo buy insurance is very easy, but to claim one is extremely difficult and annoying. Not easy to download documents and at the end doesn't recognize my name. If this doesn't get resolved I will never buy travel insurance again
Hector from NJReview Received: May 10, 2022Was this review helpful?23 out of 24 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialI filed a claim and was given a claim number ***579. I was asked for all info and was sent an email asking for additional documents, which i quickly sent back.
I waited 3 weeks and still no reply. When I went to the website to track the status of my claim, I put in my info (claim number) and was sent back an error stating that "no claims exist under your account". I sent an email asking for the status and still I have heard NOTHING back from the company. HELP!!!
Johnathan Steele (213) 949-3020
ULTRAJAS@hotmail.comJohnathan from CAReview Received: April 26, 2022Was this review helpful?42 out of 43 people found this review helpfulReview Updated: 06/23/2022
I filed a claim and after some back and forth document sending, the claim was finally paid, but only after Squaremouth followed up on it with the insurance provider. Thank you Squaremouth!!
“Nationwide Mutual Insurance Company policy: EssentialThis insurance was just what I needed at a very affordable price
David from MOReview Received: April 23, 2022Was this review helpful?3 out of 4 people found this review helpful“Nationwide Mutual Insurance Company policy: PrimePositive experience!
Carol from CAReview Received: April 20, 2022Was this review helpful?3 out of 4 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialMark from NYReview Received: April 10, 2022Was this review helpful?3 out of 3 people found this review helpfulTook a while
“Nationwide Mutual Insurance Company policy: EssentialWe experienced a delay in travel for 2 days on our return trip. I sent nationwide an email asking what claim to file under delayed or cancelled trip. We were supposed to fly out Saturday, April 2nd but flight was cancelled until Monday, April 4th. I had to purchase new tickets for return flight on Saturday, April 2md original flight date because of had an appointment first thing Monday morning. I haven't heard from nationwide in response to email Sunday, April 3rd.
Aretha from CAReview Received: April 9, 2022Was this review helpful?18 out of 22 people found this review helpful