Nationwide Travel Insurance Reviews
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Overview
Nationwide offers five comprehensive policies through Squaremouth, including three specifically designed for cruisers. Additionally, Nationwide stands out by including ‘Interruption for Any Reason’ benefits as standard protection, which is rare among providers.
See how Nationwide Mutual Insurance Company compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Customers generally have positive experiences with Nationwide’s customer service, praising agents for being helpful and easy to reach. However, some note that claims can take longer than expected to process, with delays in response times once a claim is filed.
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“Nationwide Mutual Insurance Company policy: Essential
Customer service was very courteous and helpful. After purchasing the policy online, I contacted them and was able to easily add rental car coverage for only the days I was actually renting the car (as opposed to the entire trip), which saved some $. I ended up with a rental car damage claim. The claims process was easy, no hassles, and payment of the claim was quick (about 4 weeks).
T from VAReview Received: September 28, 2019Was this review helpful?6 out of 6 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialVery confident that all my needs were handled. Price was reasonable as well.
Jean from PAReview Received: September 24, 2019Was this review helpful?0 out of 0 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialCynthia from ILReview Received: September 23, 2019Was this review helpful?3 out of 3 people found this review helpfulWhen I called about various claims, I was told that I had to have massive paperwork or it would not go through. This was not the case with other companies that I have used in the past. Will not likely use Ntwd again.
“Nationwide Mutual Insurance Company policy: EssentialFelt very comfortable and confident with coverage
Jean from PAReview Received: September 20, 2019Was this review helpful?0 out of 0 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialVery easy to file a claim
Jim from OKReview Received: September 18, 2019Was this review helpful?0 out of 2 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialI had occasion to modify my travel dates after I had purchased the policy. You made the process relatively painless! I appreciated that.
David from IAReview Received: September 11, 2019Was this review helpful?0 out of 0 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialFair price on the coverage we needed, everything went smooth.
William from COReview Received: September 10, 2019Was this review helpful?0 out of 0 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialIt was relatively easy to purchase the policy - we will see how easy it is to file a claim since we had to cancel the entire trip due to Mr. Miller's father having to be hospitalized in PA 2 days prior to our departure. We had to drive from South Carolina to PA to be with him and Mr. Miller's wife...just returned to SC to prepare for Hurricane Dorian...so am trying to get our paperwork together. We are going back UP to Pennsylvania tomorrow to check his father's progress - so have been too busy to submit the paperwork...just collecting documents from the hospital, etc...but we have no copier there. We will be filing a claim for the entire amount of $13,000+ when we get all the info together. I'll be more capable of filling out a "satisfaction" survey at that point.
Theodore from SCReview Received: September 6, 2019Was this review helpful?2 out of 4 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialWill wait to see how claim filing goes.
Karen from FLReview Received: September 3, 2019Was this review helpful?0 out of 2 people found this review helpful“Nationwide Mutual Insurance Company policy: EssentialAs I hope you are aware by now, our cruise vacation was cancelled in its entirety after cruise ship operated by MSC collided with our river boat (Uniworld River Countess) on June 2 in Venice. Alan Schiller (Travel with Alan), has been working with you to secure a credit on our account for the insurance we purchased. I hope that our credit is in process. Thank-you and please let me know if there any details I can provide to expedite the credit.
Doug Perry
2067472268DougP from WAReview Received: August 29, 2019Was this review helpful?0 out of 0 people found this review helpful