Arch RoamRight Travel Insurance Reviews

We did not go on this trip. We postponed using the policy until October 2019

Smooth transaction and Customer Service to make a change and answer questions. Peace of Mind A+

Clear with concise information and responses to my questions

Filing the claim was simple. My only issue was that I waited for two weeks after filing a claim to get an update, and got none until I called.
Email went unanswered. However, once I phoned in I was able to get an update in short order.
Overall, a positive experience.

The trip we insured was cancelled by the cruise company, Crystal. I called RoamRight about this, but they would not refund my payment of about $1600.00. However, I did receive confirmation that I could use that credit for insurance on a future trip, which will work well for us. They were very accommodating about the cancellation.

I will continue to use your products for my yearly trips.

Well...other than taking out the insurance and paying for it, I cannot comment at this time until I file the claim and see how that goes. The insurance you offer is secondary to my other insurance so I am waiting for a form from Medicare to file a claim with them, which will be denied, then filing a claim with Premera and after they do something then I will file with you if there is any balance owing. Then I can probably tell you about my experience with your company.

A year ago I purchased the insurance. The representative was very helpful and knowledgeable and answered my questions in a friendly manner. I would purchase the insurance again. Thankfully, there were no issues on my trip so I do not need to make a claim.

Peace of mind while on a vacation makes the experience so much better