Arch RoamRight Travel Insurance Reviews

This is the only travel insurance company I use and recommend to my friends.

Will not make goid on claim. Company went out of business and i want a full refund. I hav3 sent pages and pages of information. They said the company has to fike bankruptcy. It was a canaduan company and theyjyst abandoned their business. I am due a full refund. I paud insurance to cover just such an eventuality. Would never recommend this company to anyone.

It was easy, professional, extremely thorough, they helped me pick the the best plan for me and what I was looking for. There was always somebody on the other end and they were very patient. I would definitely recommend and personally use them again for my next overseas adventure!

Having travel insurance gave us piece of mind. I researched companies and found Squaremouth. The online process was easy enough and helped raise my awareness of reasons to be insured in this day and age while traveling. The costs were reasonable. Be sure you read the actual policy as it helps understand the actual insurable events!

Called to find out what I needed to do to file a claim. They were very helpful in answering all of my questions and providing details of how to file.

I had a straight forward delay by Norwegian Air that meant I missed my connection in London on easyJet. I contacted Arch RoamRight and submitted the information requested for 'delay'. I received a subsequent email with additional requirements that were essentially impossible to provide - certainly not without hours and hours of effort on my part. It is my clear impression that RoamRight's goal is to make a claim submittal so difficult - so challenging that they avoid the possibility of ever having to pay out on a policy. I am furious with the process and the experience. I will never use your service again.

site is easy to navigate and live chat was helpful.

After we purchased our trip insurance, my husband died on Nov. 21, 2017. I contacted your office to see whether or not any of the money we paid for the insurance was refundable since we were not making the trip at all. I was told it was not.

The only thing I didn't like about the policy was the fact that they coverage was "per person", and not the total cruise price. Parents cost more than kids. So if my cruise was $5k, they would cover $1,250 per person. However, our cost was something like $1500 per adult and $1,000 per kid. If there was an issue, I would not have been covered by $500 (in this example) - when I thought I purchased 100% coverage, it wasn't. Thank goodness I didn't need it!

I was not sure exactly what I purchased so I purchased a lot of expensive insurance and wasn't sure I needed all of that.
I spoke to someone at Arch or Squaremouth (wasn't quite sure which it was). I told them I had Medjet Horizon, a yearly plan for medical and terrorist, hurricane , etc evacuation plan. They were not familiar with that company. So, I just bought a lot of insurance. Other friends I spoke to who bought on squaremouth were also confused. I feel I bought too much insurance because it couldn't be explained properly. Fortunately I did not have to use any of it, but I did feel if it had been explained better I would have made a better choice for me and my husband. I did feel that if anything did happen that you are a very reputable company.