Arch RoamRight Travel Insurance Reviews

Didn’t need to use the policy, but felt secure having it.

This is the second time we have used RoamRight for our travel insurance needs. They have several levels of policies to fit individual needs. I contacted customer service to up-date our coverage after making the final payment on the trip and they took care of all the changes immediately. I had a copy of the new policy within a matter of hours. We have never had occasion to use the insurance coverage, so I can only speculate that their response would be as good as their customer service.

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I did not realize Italy's socialized medicine covered me as a tourist. I did not ask when I contacted the company, but it would have been nice if the rep, if he knew, had told me. At the time I was quite worried about being released with no financial hassel.

We purchased the cancel for any reason policy. Unfortunately I had to cancel the trip because of a conflict that came up that I could not get out of. We submitted a claim for refund that was processed without any problems.

This is our 3rd time purchasing travel insurance thru Squaremouth and it's always RoamRight that we chose to buy. I believe RoamRight price is very competitive and their customer service is wonderful!

No claims, so this rating is only for purchasing and asking a question and getting an answer from customer service. All experience was good, thank you.

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I can't say much
i didn't have the need for the insurance
I like havign someone walk me through the choices.

that's it.

While in Italy, my husband took sick. I contacted RoamRight 24 who offered to find medical help, opened a claim, and provided appropriate paperwork. As it turned out, our innkeeper suggested a local doctor. My husband was seen and helped. RoamRight followed up with care and support. I was very impressed with their professionalism and ease of use. No claim needed to be filed.