Arch RoamRight Travel Insurance Reviews
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Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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“Arch RoamRight policy: Essential
Always chose Roam Right and have been totally satisfied each time!! One less thing to worry about and definitely makes travel less stressful!! Well done!!
Carmela from NYReview Received: July 15, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: Preferred5 emails later no response from them. TOTAL scam.
I hate Roamright from OHReview Received: July 10, 2018Was this review helpful?3 out of 3 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review.
Our consistently high ratings across the web, including here on SquareMouth, are a testament to our commitment to premium customer service and claims administration.
Our records show that we received two emails from you, and you should have received an email response this morning from your claims examiner regarding the status of your claim.
In order to thoroughly and accurately review all claims, we ask for our customers to give us up to 30 days from the time we receive all required documentation. During this time, if we need additional information, we will contact you directly. If you wish to check on the status of your claim, you are also encouraged to call us at 855-762-6252.
“Arch RoamRight policy: PreferredSquaremouth offers Quick, Affordable and Excellent Customer Service.
Matthew from FLReview Received: July 10, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredThe process was seamless- I called for some info and guidance, the person assisting was helpful and knowledgeable, I purchased the recommended plan, and had "peace of mind".
Barry from SCReview Received: July 10, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredWaiting for our claim to be processed. Alan was diagnosed with cancer and we had to cancel the trip.
Alan from FLReview Received: July 9, 2018Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review.
We are sorry to hear about your diagnosis and we wish you the very best during your treatment.
We have received your claim. Currently, we are asking for about 30 days from the time we receive all required documentation in order to thoroughly and accurate review claims.
If you have any questions, feel free to contact us at 855-762-6252.
“Arch RoamRight policy: PreferredI like the option of being able to see all the different coverages. The insurance is expensive
Elizabeth from MAReview Received: July 9, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredI lost my prescription medicines while I was on my trip. At first, no one answered the call for 24 hour service. I called for over an hour before my call was answered for assistance to replace the medicines, but the representative said he could do nothing. It was very disappointing, and it affected my health as well as my trip. I will not use Squaremouth again.
ST from PAReview Received: July 8, 2018Was this review helpful?2 out of 2 people found this review helpful“Arch RoamRight policy: EssentialGREAT JOB FROM ROAM RIGHT , CLAIM ALMOST DONE ,, TYVM
Lew from FLReview Received: July 6, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: EssentialSimple, easy and piece of mind.
Brian from CAReview Received: July 3, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredRoamRight's "evacuation coverage" was great. They helped me get from the hospital to my doorstep and in business class seats so I could lie down.
I am filing a claim, but as the medical part of the travel insurance is secondary, I must wait for my regular health insurance to do their part.
Clint from TXReview Received: July 2, 2018Was this review helpful?0 out of 0 people found this review helpful