Arch RoamRight Travel Insurance Reviews
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Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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“Arch RoamRight policy: Preferred
This is our 3rd time purchasing travel insurance thru Squaremouth and it's always RoamRight that we chose to buy. I believe RoamRight price is very competitive and their customer service is wonderful!
Nicolas from WAReview Received: July 22, 2018Was this review helpful?1 out of 1 people found this review helpful“Arch RoamRight policy: PreferredNo claims, so this rating is only for purchasing and asking a question and getting an answer from customer service. All experience was good, thank you.
Jurate from FLReview Received: July 19, 2018Was this review helpful?1 out of 1 people found this review helpful“Arch RoamRight policy: Preferred.
Paul from CAReview Received: July 18, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredI can't say much
i didn't have the need for the insurance
I like havign someone walk me through the choices.that's it.
bubba from NYReview Received: July 17, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: EssentialWhile in Italy, my husband took sick. I contacted RoamRight 24 who offered to find medical help, opened a claim, and provided appropriate paperwork. As it turned out, our innkeeper suggested a local doctor. My husband was seen and helped. RoamRight followed up with care and support. I was very impressed with their professionalism and ease of use. No claim needed to be filed.
Sally from CAReview Received: July 17, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: EssentialAlways chose Roam Right and have been totally satisfied each time!! One less thing to worry about and definitely makes travel less stressful!! Well done!!
Carmela from NYReview Received: July 15, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: Preferred5 emails later no response from them. TOTAL scam.
I hate Roamright from OHReview Received: July 10, 2018Was this review helpful?3 out of 3 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review.
Our consistently high ratings across the web, including here on SquareMouth, are a testament to our commitment to premium customer service and claims administration.
Our records show that we received two emails from you, and you should have received an email response this morning from your claims examiner regarding the status of your claim.
In order to thoroughly and accurately review all claims, we ask for our customers to give us up to 30 days from the time we receive all required documentation. During this time, if we need additional information, we will contact you directly. If you wish to check on the status of your claim, you are also encouraged to call us at 855-762-6252.
“Arch RoamRight policy: PreferredSquaremouth offers Quick, Affordable and Excellent Customer Service.
Matthew from FLReview Received: July 10, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredThe process was seamless- I called for some info and guidance, the person assisting was helpful and knowledgeable, I purchased the recommended plan, and had "peace of mind".
Barry from SCReview Received: July 10, 2018Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredWaiting for our claim to be processed. Alan was diagnosed with cancer and we had to cancel the trip.
Alan from FLReview Received: July 9, 2018Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review.
We are sorry to hear about your diagnosis and we wish you the very best during your treatment.
We have received your claim. Currently, we are asking for about 30 days from the time we receive all required documentation in order to thoroughly and accurate review claims.
If you have any questions, feel free to contact us at 855-762-6252.
Last updated: October 29, 2026