Arch RoamRight Travel Insurance Reviews

So far I am not happy with RoamRight. Purchasing the policy was easy. I contacted them while on my vacation and was able to get through right away. The problem arose when I got home and tried to submit the claim online. I submitted the information several times and it wouldn't save. It brought me right back to the main page showing no claim had been filed.

I called and was told I had to mail in the claim form which I intend to do. It remains to be seen if they will reimburse me for the medical expenses I incurred while traveling.

Purchasing the insurance was easy. We did need medical attention during the trip and I haven't filed a claim for it yet. We'll see how that goes after we file for the claim.

On route from Boston, MA, USA to Quito, Ecuador, Copa lost my luggage. As I was on a 2-week voyage through the Galápagos Islands, there were essentials I needed to purchase before leaving Quito for Baltra. I contacted RoamRight by email and they promptly sent a claim form. I plan to submit the claim this week and I’ll see how responsive they are to claims.

RoamRight's policy far surpassed coverages provided by my airline insurance policy at a competitive cost.

This was my first experience purchasing travel insurance. I researched all of the relative companies and found that, by reputation, RoamRight was one of the best. I called their Customer Service to ask a few questions to guide me through the application process. They were extremely helpful, courteous and kind. Even though I did not make a claim, my overall experience with RoamRight will ensure that I will a customer for all of my future travels.

They were efficient in notifying me they received my claim, gave me a contact name and number and fulfilled the claim!

Did not use any service

Finding the right insurance policy, at a reasonable cost, was a welcome assurance for our trip.