Arch RoamRight Travel Insurance Reviews

I filed a claim nearly two weeks ago for medical expenses related to inpatient care and lost lodging due to trip cancellation. I have not heard a word! Some insurance

Insurance representative was very helpful in answering my questions and concerns about the policy I purchased. The actual
policy was easy to download from my lap top. I carried a copy of it on our trip and recorded the companies phone contacts into
my mobile phone for easy reference if needed. The trip went smoothly and without incident and no claims were filed. The cost for this insurance was reasonable compared to the other companies I checked on the comparison websites and the testimonials from previous customers were very helpful in my final decision to go with SquareMouth.

So far I am not happy with RoamRight. Purchasing the policy was easy. I contacted them while on my vacation and was able to get through right away. The problem arose when I got home and tried to submit the claim online. I submitted the information several times and it wouldn't save. It brought me right back to the main page showing no claim had been filed.

I called and was told I had to mail in the claim form which I intend to do. It remains to be seen if they will reimburse me for the medical expenses I incurred while traveling.

Purchasing the insurance was easy. We did need medical attention during the trip and I haven't filed a claim for it yet. We'll see how that goes after we file for the claim.

On route from Boston, MA, USA to Quito, Ecuador, Copa lost my luggage. As I was on a 2-week voyage through the Galápagos Islands, there were essentials I needed to purchase before leaving Quito for Baltra. I contacted RoamRight by email and they promptly sent a claim form. I plan to submit the claim this week and I’ll see how responsive they are to claims.

RoamRight's policy far surpassed coverages provided by my airline insurance policy at a competitive cost.

This was my first experience purchasing travel insurance. I researched all of the relative companies and found that, by reputation, RoamRight was one of the best. I called their Customer Service to ask a few questions to guide me through the application process. They were extremely helpful, courteous and kind. Even though I did not make a claim, my overall experience with RoamRight will ensure that I will a customer for all of my future travels.

They were efficient in notifying me they received my claim, gave me a contact name and number and fulfilled the claim!

Did not use any service

Finding the right insurance policy, at a reasonable cost, was a welcome assurance for our trip.