Arch RoamRight Travel Insurance Reviews

Everything was fine. But it was confusing at times in terms of trying to pick the best policy option for me. I figured it out eventually, but my conversation with customer service was not very helpful. They could not adequately answer my questions. The email prior to our trip was extremely helpful.

Easy to work wit6. Answered my questions about the policy. Great price

Quick & easy service, would recommend!

No contact means that there were no problems that would be addressed by policy. That is good. The purchasing of policy was easy once we decided what we wanted.

Buying the policy was easy. It was clearly explained to me. Since happily I didn't have to file a claim, I can't comment on that part of the process.

Did not have to file a claim.

We changed our destination in advance of our trip, and RoamRight customer service made it easy to change our policy.

My initial trip with Uniworld to Venice was canceled because of damage to the ship. Arch RoamRight easily transferred my insurance to a substitute equivalent cruise by Uniworld. I was impressed by the ease of this procedure.

It has been about 6 weeks since I filed the claim which seems excessively long to me. In addition, they requested on several occasions that I submit information I had already submitted and which the online portal showed they received. This seems like a delay tactic. I’m not happy with this service.

Best money I ever spent was buying the medical travel insurance. Had to be medivac from Croatia to home after 12 days hospital in Croatia.