Arch RoamRight Travel Insurance Reviews

Every time I have tried to buy a policy on line I get an error message directing me to call customer assistance. This is very frustrating and defeats the purpose of an online approach. I have complained about this each time I have purchased a policy and when you have asked for comments and feedback. It does not work and I always have to call directly to complete a purchase. Fix it or simply tell people they have to call straight away and save everyone time and effort.

Submitted claim immediately upon finding out that we would be unable to travel due to husband's hospitalization. Was told it would take up to thirty days to process. Three weeks into process received an e-mail that I had not responded to an e-mail I never received. Called and spoke with agent who said I needed to submit proof of cancellation with the travel company. I directed her back to the original documents that I had submitted and she found the pertinent documentation. They apologized for the oversight and immediately processed our claim. We received compensation within a few days. Very satisfied.

I loved that I could chose the specific type of insurance that I felt I needed for my trip and to which I felt I would need financial assistance if it arose. I did speak with someone before I purchased and was pleasantly surprised to be treated with courtesy, to have an agent that was informed, and to feel confident that this was the right choice for me. I will definitely consider this again for future travel insurance needs.

In my experience it has been easy to choose the right insurance with RoamRight. We did have to file a claim once, a few years ago, and this also went very smoothly.

Really great assistance and resolve at the time of an emergency, in Southeast Asia. They took good care of us, keeping in contact as fast as possible. Claim was filed and easily resolved. Very satisfied with this particular experience with Arch RoamRight.

A special thank you to Sandy Collins.

I WILL DEFER ANSWERING THIS PENDING HOW THE CLAIM PROCESS GOES, HOW LONG IT TAKES, AND ANY OTHER HURDLES PLACED IN THE WAY DURING THE CLAIM PROCESS.

Delayed baggage claim. Quick and easy.