Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
248,575
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AVG. MONTH
2,336
Total Reviews
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SINCE 2007
4,549
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,549 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2950
  • 4
    828
  • 3
    324
  • 2
    126
  • 1
    197
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  • Seven Corners policy: Liaison Continent excl US

    Surprising that such a low cost provided so much peace of mind. Quick and easy process to purchase. Will definitely purchase for our next trip out of the country.

    susan from FL
    Review Received: December 20, 2014
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    Seven Corners policy: Trip Protection Choice

    I would recommend this policy, and Squaremouth. Your web site is easy to use and compare policies. Prices are fair, and service has been great in policy purchases. I've never had to file a claim, luckily, so I can't comment on that aspect.

    Joy from MD
    Review Received: December 18, 2014
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    Seven Corners policy: Trip Protection Economy

    It was seamless and painless. I'll use you again when I travel.

    George from CA
    Review Received: December 17, 2014
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    Seven Corners policy: Trip Protection Economy

    I purchased my travel insurance with "roundtrip trip insurance" on 12/30/2013 for a trip to the Stubai Alps in Austria. The plan was to be hiking/mt. climbing in the Austrian Alps near Innsbruck for 13 days.The dates for my hiking trip were Aug. 02-16, 2014. On day two I passed out or fainted at the dinner table. EMTs were called and vital signs were taken. I was taken to my hotel room. The following morning I fainted soon after arising. The medics were called again and I was taken to a hospital about 30 minutes away outside of Innsbruck. I fainted again two times (total 4 times in 12 hours) I was in the hospital Aug 05-06. It was determined I had serious dehydration. Upon my discharge I returned to USA on Aug 7 because I was unable to continue hiking or mountain climbing. Plus I was a risk to the group. I was told that it be best that I see my *** in USA. I contacted Seven Corners on Aug. 8. I was sent a form that I returned on Aug 13 with every piece of info that would cover my "trip disruption due to medical reasons" claim. I received a check for $775 to cover some of the hospital bill on Sept. 29. Since then it has been a stressful experience. I have been given false information from the Seven Corners representatives that take my calls. This past week I called on Dec.01 to see if a decision has been made on my claim. I was told I would be called in 48 hours. I did not receive that call. I must end by saying that I have traveled to Europe 10 or more times, areas in the USA and Canada and never had trip insurance. This time I thought best to have insurance which I was thankful I had when I was taken ill in Austria. WHAT A MISTAKE IT TURNED OUT TO BE! IT HAS BEEN A NIGHTMARE DEALING WITH Seven Corners.

    Ann Perkins from RI
    Review Received: December 4, 2014
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    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    We have submitted our claim, but Seven Corners has "lost" material we sent, then "found" it later. They have asked for irrelevant material (a "doctors" report) when the reason for the claim was my brother's death, not illness (and an obituary listing or death certificate should have more than sufficed). They now have all the material that should be sufficient to expedite my claim, but we still have heard nothing from them about our claim! In short, their policy seems to be one of stall, stall, and stall some more. At this time, WE CANNOT RECOMMEND Seven Corners to anyone!

    PS. Squaremouth should have a provision for putting NO stars on its rating system. That's the rating I would have chosen for Seven Corners if it were possible. Moreover, since we didn't take the trip (we had to cancel prior to the trip), how can we rate Seven Corners DURING our trip? In fairness, we had NO EXPERIENCE with Seven Corners "during our trip" because we did NOT go on the trip. But Squaremouth's survey won't allow the possibility of no stars or being able to say "not applicable". We suggest Squaremouth changes the form to allow for this. We're sure we can't be the only people who had to do something like this because the form wouldn't go through otherwise!

    Frank from PA
    Review Received: December 2, 2014
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    2 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    We have not heard a word about our claim. I mailed it in, they confirmed it was received. That's it - not a peep from them.

    Edda from CA
    Review Received: December 1, 2014
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    Seven Corners policy: RoundTrip

    I filed claim on my return from the trip 9/18 and it is still, on 12/1/, not complete....
    My flight out of NY was cancelled causing missed connection and 2 days delay to final destination and unplanned stay in Frankfurt. Exactly the case when you need insurance.
    After submitting all documents, after more than 3 week the insurance spit out just coverage for food $50... i called them to ask what is going on as my coverage should provide for unplanned expenses, luggage delay and lost item and was instructed to file another claim for baggage delay, after calling company and sending claim 4 times I was paid another $200 without any explanation. OI am on round 3 of submitting appeals. Will never chose 7 corners again. They are not on your side when you need them!

    Irene from NY
    Review Received: December 1, 2014
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    Seven Corners policy: Trip Protection Economy

    Claim in process; awaiting resolution.

    Kay from MD
    Review Received: December 1, 2014
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    Seven Corners policy: RoundTrip

    I had to call twice to speak to someone regarding upgrading my policy to full coverage. Eventually I managed to speak with one agent

    mohammad from FL
    Review Received: November 27, 2014
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    Seven Corners policy: Trip Protection Economy

    I felt that when I called, the only help I got was someone who did not fully understand the coverage and who had no sympathy for what I was experiencing. I was in South Africa and had already made two hospital visits and felt sick again. I got no real help from the operator except that I must have a doctor say I was too sick to continue the trip. I had been sick for a full two weeks and then was starting to feel sick again at 3 1/2 weeks. I think coverage should take into consideration the age and health of a person and their own needs, not just what some doctor in a foreign country 20 hours from home recommends. I will rate again after I complete my claims and see what kind of service I get. However, I had so much better personal service when I was sick with Travel Guard, that, regardless of price, I am planning to go back with them.

    Deeana from CA
    Review Received: November 27, 2014
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