See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I was in a situation where scheduled flights were about to be cancelled by an airline mechanic strike. I reached out to Seven Corners to see what coverage I had in the event the strike took place. (Note: I had purchased cancel for any reason and trip interruption for any reason.) The rep told me that I might not have coverage if the strike had been announced in advance. She was unable to explain that. What does “announced in advance” mean? There was no hint of a strike when I purchased my tickets, so did I have coverage? There was the threat of a strike when I departed, but it was entirely uncertain if and when it might occur, so did I have coverage? What was the appropriate action on my part to not jeopardize my coverage? I never knew! Fortunately all worked out in the end.
I was unable to take my trip, and have filed a claim under my Cancel For Any Reason coverage. I'm still waiting to hear about the resolution.
It was easy to reach customer service with my pre trip questions.
My interaction with the sale rep was very professional and helpful. She explained in detail the policy conditions and was very knowledgable about the product.
Pre-departure I was pleased to receive policy information, ID cards and other information from Seven Corners. While I was happy with the policy coverage and price, what I am really buying is the insurer’s promise to pay for legitimate claims. Since my claim is still in progress, I do not yet have a final opinion to offer.
During my illness while travelling, Seven Corners was responsive and helpful. However, I found the claim forms onerous, especially the requirement to get physicians’ signatures and statements in a foreign country. This would be near impossible if I had already returned home before obtaining the claim forms. This requirement therefore should not be mandatory. The evidence of bills paid and medical reports should be sufficient.
Review Updated: 11/01/2026
Seven corners did settle my claim in full within about four weeks of submission. While this was not a totally unreasonable amount of time, I felt the claim could have been approved sooner.
Regarding the actual information requested by the Seven Corners’ claim form, I was unhappy with the requirement to provide medical providers’ signatures. It would have been virtually impossible to obtain these had I already returned home before receiving the claim forms. I do not think this is an appropriate requirement for a travel insurance claim, and allowance should be made for travelers’ returning home before knowing full details of the information required to submit a claim. Alternatively, the insurer should educate policyholders on what to do regarding gathering information before returning home, in the event of a possible claim.
Working with the on-line trip insurance program was easy. Had a trip delay. Customer Service representatives were extremely helpful in explaining how to file a claim and what documentation was needed.
I had a couple of technical coverage questions that were answered promptly and pleasantly.
They were helpful & friendly when I had questions and had to change my dates by a day or two.
I just booked a new cruise for October 2027 and selected Seven Corners through Squaremouth again.
Good service and a very good price.
claim in progress
Review Updated: 10/24/2026
communication during the claim process was very good. Time to recieve the payment was acceptable. Good experience overall.
Last updated: November 9, 2026