Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I called once to get some clarification on which policy to get and I got excellent customer service.
So far, customer service has been very helpful getting me started with claim process and discussing my options with me. Will see how actual claim processing proceeds. Cancelled trip before departure due to severe illness of a family member for whom we are caregivers. That's why we buy insurance, so hoping Seven Corners continues to support their product.
My claim was assessed and settled in a speedy manner.
I have benn very pleased with all aspects of Seven Corners insurance from start to finish. I was especially impressed with their live customer service. without doubt I will use them again.
Seven Corners denied the claim without due diligence investigation with the carrier to determine the facts of the carrier cancellation. I would like Squaremouth intervention .
Steven Gross
We were unable to take this cruise because my husband has been in a rehabilitation/long term care facility since the beginning of July. I hoped he would improve and be able to go on this cruise, but that didn’t happen. I submitted 20 pages of documentation including an attached statement from his attending physician. However they are saying if the doctor doesn’t fill out the physicians form the claim will not be accepted. The doctor is on vacation and should return next week. I’m hoping she will fill out your required form then. I’m very unhappy we were not able to take this cruise with our friends and very unhappy about how your company is making this situation so difficult for me. My husband and I have been together since 1964 and married since 1965. Even though we have been on many cruises I would not go on a cruise without him. I hope someone is reading this comment and cares enough to help. I paid for your insurance and I think we should be reimbursed for this untaken cruise without me jumping through unnecessary/unreasonable hoops.
Please call me at 414-861-4818 if you have any questions. Karen Vella
Review Updated: 01/04/2026
I did receive a check but I had to jump through hoops to get it. I submitted 20 pages of documentation including a letter from my husbands attending physician at the facility he has been at since July. But they wanted a form filled out by this physician before they would accept the claim. We bought the insurance so that if we couldn't go for any reason we would be reimbursed, but they didn't make it easy for me at a very difficult time.
I experienced flight issues due to the US government shut down and had to call customer service a couple of times. I was extremely impressed with the prompt response, the fact that I actually spoke with a real person, and how considerate and respectful they were towards me. They were very knowledgeable and walked me through my coverage. I have not yet filed the claim, but intend to. The customer service representative promptly sent me a claim form and instructions. I will be using seven corners again.
although the insurer requested quite a few documents to accept the claim, once they reviewed and processed the paperwork, it went rather smoothly. i appreciate the professionalism and consistent communication shown on their part. my claim was completed this week.
Seven Corners kept in contact with me after the purchase of my insurance, especially as my departure neared. I appreciated the reminders and cautions.
My purchase for the travel insurance was very good, no problems at all. I did have some initial questions that I reached out to Customer Service and the questions were answered in a timely and efficient manner, Thankfully I did not need the insurance on the trip. But I was happy that I purchased,