Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I purchased $4000 worth of trip insurance and paid a premium for “cancel for any reason.” When I purchased it I saw that it covered trip and any non refundable event tickets. My trip was $2300 for trip and $1534 for park tickets. I know Disney park tickets are non refundable so that is why I opted for 4K. When it came time to make a claims I received 75% of the trip cost only. They said I would’ve had to click some kind of button for park tickets which I never saw. Why would I pay for 4K if I wasn’t counting the tickets? So I paid over $200 and then paid $3800 for a trip. That’s over $4000 and received $1700 back. Quite a loss, don’t you agree? Not happy and I have had trip insurance before and did not have this problem. Same trip. I am sure to let all friends know that insurance companies are there to rip you off.
So far, we have been unsuccessful in filing a claim online. We have talked to customer representatives several times and have attempted to complete the claim but were repeatedly told there was missing information. So, now we are making copies of all documents and sending them via mail. We are hopeful that this is successful.
Review Updated: 11/10/2025
Seven Corners required the following information which was impossible for us to provide:
1. We sent Seven Corners the document signed by a French physician proving that my husband, was seen and examined by him. However, the doctor did not indicate a diagnosis. That is because it was impossible to determine. Because my husband was gradually improving by the time the doctor arrived (7 hours after onset of the troubling symptoms of fever and extreme weakness), the doctor cleared him to continue to travel. The reason the doctor was called was that Road Scholar, the company with which we were traveling, wanted to ensure my husband did not have an infectious disease (the tests for flu and COVID were negative) and that he would be able to continue to travel with the group. Nonetheless, Seven Corners insisted on a document, not only that he was seen, but indicating a reason for his illness. The doctor didn't know, so this was impossible to provide.
2. Seven Corners insisted on a travel itinerary from Road Scholar with flight schedules. When we asked for the information from Road Scholar, they told us that once a trip is completed, they do not retain such documents. Thus, we could not give Seven Corners the information.
Because we could not give Seven Corners the documents they required, we dropped the case. It would be fruitless to continue.We paid the $310.26 charged by the French physician out of our own pockets.
We concluded that the travel insurance is really only good for catastrophic occurrences that require hospitalization. We also have decided not to go with Seven Corners in the future.
Steven made the process very easy and clear. I am so glad we met and he helped me.
I felt safe knowing that I bought the right policy for oversees travel for my husband and I. Before purchasing the policy, I had questions .The representative that I spoke to was knowledgeable, personable, and offered excellent advice. I will always use this company for my travel needs in the future!
Policy provided more coverage than what I was looking for. Just wanted evacuation and primary medical for a cruise and they added trip interruption as part of the standard package. Worked well for me as I had a flight cancellation and they covered all expenses not covered by the airline to catch up with the ship at the next port. It's good to know what you need and buy a separate policy that covers it then to purchase the multitude of policies offered by each carrier/travel agent with each taking a cut for profits.
Very helpful when I had to change the dates of my trip.
The claim was easy to file. There was a request for some additional backup information which I supplied with a further explanation of the circumstances leading to the claim. Shortly thereafter, the claim was approved in full and a check arrived within a few days. Along the way, the staff was most helpful, courteous and efficient.
We had a medical claim (caught the flu on our recent cruise). I submitted a claim online with the necessary documents. I would have given Seven Corners a 5 on how they processed the claim but after submitting the claim, I got an email asking me to submit the information I had already submitted. I'm assuming because all the required information was on the ship's medical invoice, that some automated system with Seven Corners expected multiple documents to be uploaded vs. it all being on one document so it automatically sent an email asking for additional information. I then had to call Seven Corners to find out why I was being asked to submit info I had already submitted and was told to respond to the email stating the same. After I did this, the claim was approved very quickly and we got the check mailed to us way quicker than what was stated in the approval. So, if it weren't for the above, Seven Corners would have received a 5. Overall, we are very pleased our claim was approved with minimal effort.
CS reps were very helpful
Everything went well.