TravelSafe Travel Insurance Reviews

Before Trip
I never recieved documentation in the mail. I only had what I printed off the email. I did expect to receive something else, but perhaps that was not the policy. At any rate, I did not need to use it, so it is a moot point.

Before Trip
It was great to have an the assurance of having insurance coverage for those just "What If". Glad we did not have to use it. Thanks

Before Trip
Need to send a confirmation before trip time.

Before Trip
I was very satisfied with the coverage - of course the very best price always seems to be less than what we pay. I do feel it was a good price for the coverage especially since we needed cancellation for any reason due to our jobs,

During Trip
Did not use any of this

Claim Process
Did not use

Before Trip
I will be giving TravelSafe all 5 stars, even though we were not able to take our cruise. My husband was laid off after we bought insurance for our trip. We able to cancel our cruise for a full refund, however, we were nine days beyond the time when we could cancel our insurance. Shelley at TravelSafe understood and was able to make an exception, and we received a refund of virtually all of our insurance premium. We will definitely use TravelSafe in the future.

Before Trip
n/a

During Trip
did not use

Before Trip
Your web site says something to the effect that we should receive documentation from the insurer - I had to call the insurer to prompt them to send documentation.

During Trip
I did not have to have any contact with the insurer, nor did I have the need for any customer service.

Claim Process
No claim

During Trip
Did not need to use the service during the trip.

Claim Process
Did not need to file a claim.

Before Trip
I had to change my departure and return dates and contacted TravelSafe to modify my policy. Even though it was weeks before the departure date, TravelSafe refused to change the coverage or refund the premium. They simply confiscated my money for nothing.