Trawick International Travel Insurance Reviews

The Squaremouth customer service rep was fine, the policy chosen was not.

Would have liked to have seen the detailed breakdown of what and why we were refunded prior to check distribution - I am not 100% confident that we got what I expected and I couldnt tell.

It's been really slow to get response I asked for further information about the claim and have been waiting on a response for over a week and have heard nothing. Just want an explanation of why the amount was settled on and if that was the correct determination.

I found it difficult to find a way to access telephone numbers to ask for support.

Questions answered well.
Felt plan provided well if I had any issues & info provided on way to contact while on trip.

I bought policies from Trawick last year and this year. In both cases I did not file a claim, which is the true test of solid customer service.

Great Customer Service!!

My United Airlines flight was canceled the AM of my flight leaving me stranded in a different country (South Africa) on a different continent (Africa)! I was unable to contact the airlines as I sat in the lobby of my hotel with my bags in hand and nowhere to go! When I thought of my Squaremouth insurance and called them, a real live person immediately answered! They helped to interpret the coverage I had and offered some security about me making some decisions about getting home from Africa without being able to check with my initial airline, United.
It meant, I could finally breathe after being on hold on 2 phone lines and a computer for the previous 5+ hours. I could relax knowing things were going to work out. I made it home easily and in a timely manner!
Thank you!