FAQs Archive

What can a traveler do to make sure their Travel Delay claim is approved?

Don’t forget to keep all of your receipts. The Travel Delay benefit can reimburse you for meals and hotel stays while your flight is delayed but to make a claim and get that money back, you’ll need to show your receipts.

What should a traveler do if they experience a Travel Delay?

The first thing to do if you’re delayed is to call your provider’s 24-hour Emergency Assistance number. Whether it’s a flight delay or cancellation, they’ll be able to explain your coverage and options immediately.

What if travelers get delayed in traffic on the way to the airport?

Getting stuck in traffic on the way to the airport would not be covered by travel insurance. But some policies will have coverage if a traveler is delayed due to an accident on the way to the airport.

Does travel insurance cover delays due to long security lines?

Travelers definitely need to plan ahead for long security lines during the Memorial Day week. Travel insurance will not cover them if they miss their flight because of long security lines.

What can travelers do to make sure their Travel Delay claim is approved?

If a traveler is unexpectedly delayed and they want to be paid back by their insurance provider for meals and accommodations during that delay, they need to remember to keep all receipts.

How does travel insurance help if travelers are delayed on Memorial Day weekend?

The Travel Delay benefit can pay a traveler back for meals and accommodations if their trip is unexpectedly delayed. The most common covered reasons include a mechanical breakdown of a common carrier, such as an airplane *or inclement weather. But keep in mind, this coverage only begins after the delay lasts for a certain amount […]

Can travelers cancel an upcoming trip because of the attack in Manchester?

Most travel insurance includes coverage for terrorist attacks. If a traveler already had a policy in place before the Manchester Arena attack, they may be able to cancel their trip but keep in mind this coverage can only apply if they’re traveling in Manchester or to a city within 50-100 miles, depending on the policy.

Can travelers still buy travel insurance after the Manchester concert bombing?

If you’re planning on traveling to Europe you can still buy a new policy for that trip but you won’t have coverage for this specific attack in Manchester since it has already happened.

When does Terrorism coverage begin?

“For a traveler to be covered, the U.S. Department of State must declare the attack an act of terrorism. The attack also has to have happened within 7-30 days of your departure and it must have happened within 50-100 miles of a city listed on your travel itinerary.”

Can parents get Terrorism coverage for children studying abroad?

For parents who are concerned about their children studying abroad this summer in Europe, you can buy them a travel insurance policy that covers them to cancel their trip or return home early if a terrorist attack happens at their destination.