What is Money Back Guarantee?

Money Back Guarantee is the “free-look” period when a traveler can decide if the policy they purchased is right for them, and cancel for a full refund.

The Money Back Guarantee window typically lasts for 10 or 14 days, depending on the policy, or until the departure date. To cancel a policy during the Money Back Guarantee period, a traveler can contact their provider directly.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer Money Back Guarantee coverage.

Looking for a policy with Money Back Guarantee coverage?

Enter your trip information on our custom search form. Once you receive your results, select the Money Back Guarantee filter to find the best policy for your trip with the coverage that you need.

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Each policy's Money Back Guarantee coverage is summarized below. View the full benefit wording for all policies here.

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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