1,398 Total Sales
Since 2008
12 Monthly Sales
Average Monthly Sales Since 2008
69 Reviews
Since 2008

About USI Affinity Travel Insurance Services

Whether you’re traveling for pleasure, business, family visits, mission trips or for any other reason, USI Affinity Travel Insurance Services has you covered when you’re away from home. We’ve been working with travelers of all kinds to help protect trips near and far since 1973.

We pride ourselves in bringing you best-in-class travel insurance products and serving you with knowledgeable and caring customer service.

The USI Explorer plans are underwritten by Starr Indemnity & Liability Company. USI Travel Insurance Services is part of USI Insurance Services, one of the leading insurance brokerages in the U.S.

USI Affinity Travel Insurance Services
Overall Customer Ratings

1,398
policies sold

1.0%
negative reviews

1.0% (14) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    36
  • 4 stars
    11
  • 3 stars
    8
  • 2 stars
    3
  • 1 star  
    1

Contact Information for USI Affinity Travel Insurance Services

Customer Service:
855-874-0255
Hours of Operation:
Weekdays, 9:00am - 7:00pm EST
Claims Phone:
866-345-0975
Claims Hours of Operation:
Weekdays, 8:00am - 6:00pm CST
Mail to:
USI Affinity Travel Insurance Services
c/o Health Special Risk
4100 Medical Parkway
Carrollton, Texas 75007
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 877-797-2680 (toll free)
Outside USA 786-838-0757 (collect call)
Claims Email:
StarrTravelClaims@hsri.com
Fax: 972-512-5820

Recent Customer Reviews for USI Affinity Travel Insurance Services

Overall Rating 4.3 Out of 5

View all USI Affinity Travel Insurance Services reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

Policies offered by USI Affinity Travel Insurance Services


Ruby

Policy Description:

Designed as a higher-end travel protection plan for discerning travelers, the USI Explorer Ruby Plan features high limits of Primary Medical Expense and Emergency Medical Evacuation coverage. Other key benefits include Trip Cancellation with optional Cancel For Any Reason (CFAR), Missed Connection, Air Ticket Change Fee, Travel Delay and more. The plan also provides 24/7 concierge assistance services – a non-insurance benefit that you can rely on before and during your trip.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)


Diamond

Policy Description:

The USI Explorer Diamond Plan offers the same benefits as the Ruby Plan, but with superior limits for many benefits including Primary Medical Expense, Emergency Medical Evacuation, Travel Delay, Missed Connection and more. The Diamond plan also includes—in most states—an additional benefit of CDW (Collision Damage Waiver) to cover you if renting a car.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)

Compare all policies for USI Affinity Travel Insurance Services

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

Read more

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

Read more

$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

Read more

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more