Why Choose USI Affinity Travel Insurance Services for Travel Insurance

Notable Features

  • Base policy includes $250,000 in Emergency Medical coverage
  • Excellent Trip Cancellation & Interruption coverage
  • Named best provider for “superior coverage” by Forbes

Why Choose USI Affinity Travel Insurance Services for Travel Insurance
USI Affinity Travel Insurance Services is a reputable travel insurance provider that has helped travelers protect their trips for more than 50 years. They currently offer two comprehensive policies on Squaremouth, both containing strong coverage for cancellation, medical emergencies, delays, and other common travel disruptions.

USI Affinity Travel Insurance Services’ policies, named Ruby and Diamond, provide competitive cancellation benefits to their customers. Both plans include 100% Trip Cancellation coverage and 150% Trip Interruption coverage. They also allow travelers to cancel for a wide-range of reasons, such as medical emergencies, severe weather, terrorism, and employment layoff.

USI Affinity Travel Insurance Services also provides very generous medical protection both domestically and abroad, with plans starting at $250,000 in primary Emergency Medical coverage and $500,000 in Medical Evacuation coverage per person. The Ruby and Diamond policies are respected in the industry, with both currently holding an AM Best’s Rating of A (Excellent).

This provider summary was written internally by a Squaremouth policy expert.

About USI Affinity Travel Insurance Services

Whether you’re traveling for pleasure, business, family visits, mission trips or for any other reason, USI Affinity Travel Insurance Services has you covered when you’re away from home. We’ve been working with travelers of all kinds to help protect trips near and far since 1973.

We pride ourselves in bringing you best-in-class travel insurance products and serving you with knowledgeable and caring customer service.

The USI Explorer plans are underwritten by Starr Indemnity & Liability Company. USI Travel Insurance Services is part of USI Insurance Services, one of the leading insurance brokerages in the U.S.

USI Affinity Travel Insurance Services

Overall Rating 4.01
  • 5 stars
    55
  • 4 stars
    18
  • 3 stars
    15
  • 2 stars
    6
  • 1 star  
    8

3,661
policies sold

0.4%
negative reviews

0.4% (14) negative reviews to sales
Average on Squaremouth is 0.2%

Policies Offered by USI Affinity Travel Insurance Services


Ruby

Policy Description:

Designed as a higher-end travel protection plan for discerning travelers, the USI Explorer Ruby Plan features high limits of Primary Medical Expense and Emergency Medical Evacuation coverage. Other key benefits include Trip Cancellation with optional Cancel For Any Reason (CFAR), Missed Connection, Air Ticket Change Fee, Travel Delay and more. The plan also provides 24/7 concierge assistance services – a non-insurance benefit that you can rely on before and during your trip.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, New York, NY 10022

AM Best #: 013853

AM Best Rating: A (Excellent)


Diamond

Policy Description:

The USI Explorer Diamond Plan offers the same benefits as the Ruby Plan, but with superior limits for many benefits including Primary Medical Expense, Emergency Medical Evacuation, Travel Delay, Missed Connection and more. The Diamond plan also includes—in most states—an additional benefit of CDW (Collision Damage Waiver) to cover you if renting a car.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, New York, NY 10022

AM Best #: 013853

AM Best Rating: A (Excellent)

Verified Customer Reviews

  • 112 Reviews Since 2008

  • Rating 5 out of 5
    Policy:
    Ruby
    Review Received:
    April 1, 2024
    Don from CA Verified Squaremouth Customer

    We were unable to take the trip due to a medical condition that arose shortly before our planned departure. My initial contacts with your customer service department have been helpful and professional.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Ruby
    Review Received:
    December 5, 2023
    Linda from MI Verified Squaremouth Customer

    The agent was very helpful when I asked about filing a claim due to our trips being cancelled. I am in the process of gathering information for my claim.

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Diamond
    Review Received:
    December 4, 2023
    Roberta from PA Verified Squaremouth Customer

    I filed a claim. Did not hear anything.. a week later I sent an email with the claim again. I received two responses. One said they had not received the original claim and thank you for sending. The other response said yes we did receive the original claim.. I also received an email that said the claim was closed. it’s been nearly a month and I have not heard anything.

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    7 out of 7 people found this review helpful
Show All Reviews

All reviews are from USI Affinity customers

Contact Information for USI Affinity Travel Insurance Services

Customer Service:
855-874-0255
Hours of Operation:

Weekdays, 9:00am - 7:00pm EST

Claims Phone:
800-567-3512
Claims Hours of Operation:

Weekdays, 8:00am - 6:00pm EST

Mail to:
Starr Travel Claims
c/o Administrative Concepts, Inc.
P.O. Box 4000
Collegeville, Pennsylvania 19426-9000
Emergency Assistance:
Inside USA 877-797-2680
Outside USA 786-838-0757
Claims Email:
aci247@acitpa.com
Fax: 610-293-9299
Provider Claims Website
USI Affinity Travel Insurance Services has not provided a website for claims.